Latoyia Patton-Kenebrew

• Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Streamlined prescription processing with accurate data entry and verification of patient information.
• Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
• Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.

Perform all customer service duties, work as a cashier, fill meds, type scripts, operate drive through, administer vaccines

• Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Streamlined prescription processing with accurate data entry and verification of patient information.
• Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
• Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
• Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Entered and processed patients' prescriptions into internal system.

Mixed Covid Antibodies, taught staff how to prime lines, cleaned pharmacy area and patient rooms as needed

• Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
• Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
• Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Counted, measured and compounded medications following standard procedures.

• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Facilitated seamless transitions between shifts by thoroughly documenting all relevant information for coworkers during handoffs.
• Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
• Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.

• Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Streamlined prescription processing with accurate data entry and verification of patient information.
• Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
• Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
• Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
• Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
• Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
• Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.