LaTreicia Walker
Temecula,CA
Summary
Energetic, self-motivated, and people-oriented professional with over ten years of experience working in the fields of education, health, and human services. enthusiastic about education. I became deeply committed to maximizing the level of achievement that may be achieved by individuals, coupled with developing a profound compassion for people and a love for teaching. I want to meet the unique needs of each person by using my creativity, resourcefulness, and cultural understanding.
Overview
10
10
years of professional experience
Work History
Operations Manager
Southern California Goodwill
Murrieta, CA
05.2022 - Current
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Devised processes to boost long-term business success and increase profit levels.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developed and implemented strategies to maximize customer satisfaction.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Hospitality Manager
Luxe Buffet
Ontario, CA
12.2016 - 05.2020
- Increased customer service ratings significantly through personable service.
- Filed incident reports and handled inappropriate behavior to document problems and disturbances.
- Offered appropriate reservation options based on expected attendees when coordinating events.
- Scheduled work hours for 20- 40 employees to achieve adequate manpower coverage.
LH/PH Instructional Aide
San Bernardino City Unified School District
San Bernardino, CA
08.2011 - 07.2016
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Applied specialized teaching techniques to reinforce social and communication skills.
- Supported student learning objectives through personalized and small group assistance.
- Recorded grades for coursework and tests in online reporting system.
- Collaborated with other instructional assistants and teachers to provide comprehensive support to students and deliver instruction aligned with curriculum standards.
Youth Support Staff
Diakonia Youth And Family Services
Rialto, CA
04.2010 - 06.2011
- Encouraged youth clients to develop own activities and leadership skills through group discussions.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Collaborated with parents, teachers and professionals to drive youth program outcomes.
- Supported and mentored students in developing skills to become successful in community.
- Managed and led activities promoting growth in mental, emotional, and educational areas.
Education
Bachelor of Science - Health And Human Services
University of Arizona
Tucson, AZ03.2023
Skills
- MS Office
- Multitasker
- Adaptability
- Strong customer service skills
- organizational skills
- problem solving
- judgment and decision making
- effective communication
Timeline
Operations Manager
Southern California Goodwill
05.2022 - Current
Hospitality Manager
Luxe Buffet
12.2016 - 05.2020
LH/PH Instructional Aide
San Bernardino City Unified School District
08.2011 - 07.2016
Youth Support Staff
Diakonia Youth And Family Services
04.2010 - 06.2011
Bachelor of Science - Health And Human Services
University of Arizona
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