Summary
Overview
Work History
Education
Skills
Timeline
Generic

Latrell Bush

1426 Tulepo St ,LA

Summary

Dynamic Shift Lead with a proven track record at Smoothie King, excelling in employee training and customer service. Recognized for enhancing team performance and maintaining high safety standards. Skilled in cash handling and fostering a positive work environment, ensuring operational efficiency and guest satisfaction.

Overview

3
3
years of professional experience

Work History

Shift Lead

Smoothie King
10.2024 - 04.2025
  • Completed store opening and closing procedures and balanced tills.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained and mentored new employees to maximize team performance.

Shift Leader

Jimmy John's Gourmet Sandwiches
10.2024 - 04.2025
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Shift Leader

McDonald's
08.2022 - 08.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Education

Master Of Business - Management

O.Perry Walker Highschool
New Orleans, LA
05.1999

Skills

  • Customer service focus
  • Employee training
  • Guest service
  • Team motivation

Timeline

Shift Lead

Smoothie King
10.2024 - 04.2025

Shift Leader

Jimmy John's Gourmet Sandwiches
10.2024 - 04.2025

Shift Leader

McDonald's
08.2022 - 08.2023

Master Of Business - Management

O.Perry Walker Highschool

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Latrell Bush