Latrese Amegbetor

St. Petersburg

Summary

Healthcare administrative professional with 10+ years of experience in patient services, front desk operations, scheduling, customer service, and healthcare support. Skilled in patient registration, EPIC, HIPAA compliance, multi-line phone systems, and administrative support.

Overview

years of professional experience

Work History

Healthcare Support / Front Desk Receptionist

Eye Associates of Pinellas

06.2025 - 03.2026

Managed front desk operations, ensuring seamless patient check-in and appointment scheduling.
Checked in patients and scheduled appointments, ensuring accurate records and timely service.
Answered multi-line phones and managed patient inquiries, facilitating effective communication and support.
Coordinated communication between patients and medical staff, enhancing service delivery efficiency.
Verified patient information and maintained records, contributing to streamlined patient processing.

Front Desk Receptionist

Bayfront Gastro & Colorectal Specialists

04.2024 - 03.2025

Registered patients and scheduled appointments, ensuring efficient patient flow.
Managed front desk operations and phone communications, enhancing patient experience.
Utilized EPIC for patient records.
Implemented electronic health record management, improving data accuracy and retrieval speed.
Trained new reception staff on protocols and software systems, improving team readiness and service quality.

Patient Care Coordinator

Internal Medicine Consultants

02.2023 - 03.2024

Coordinated patient appointments and referrals to streamline access to care.
Assisted patients with scheduling and follow-up care to enhance continuity of treatment.
Assisted patients with scheduling and follow-up care.
Coordinated patient appointments, optimizing schedules for healthcare providers and improving patient access.
Maintained accurate patient records.

Patient Care Services

Morton Plant Hospital

04.2015 - 12.2023

Facilitated patient care and support services to enhance patient experience.
Ensured clean and safe environment to promote patient safety.
Coordinated with clinical staff to streamline daily operations.
Demonstrated self-motivation by managing tasks independently.
Functioned efficiently in high-pressure settings to meet demands.

Education

High School Diploma -

Cornerstone Christian Academy

Townsend, GA

Medical Assistant Diploma -

Career Institute of Florida

St. Petersburg, FL

Skills

Patient Registration
Appointment Scheduling
Insurance Verification
EPIC EMR
HIPAA Compliance
Front desk operations

Multi-Line Phones
Data Entry
Microsoft Office
Customer Service

Timeline