Latrisha Green
Jackson,United States of America
Summary
Experienced healthcare professional in search of new opportunities with a growing organization. Effective communicator skilled at working with a diverse team of administrative and healthcare specialists. Results-driven administrator ready to lead by example, to motivate and inspire other, and to foster unified team in order to achieve organizational goals. Computer-proficient Advanced Medical Support Assistant with sound knowledge of Vista Scheduling and Computer Tracking Manager.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Advanced Medical Support Assistant
GV Sonny Montgomery Medical Center
Jackson, MS
12.2017 - Current
- Complete check in/ check out, follow-up appointments, labs and other routine examines
- Update and verify demographics and insurance information
- Established professional customer service relationships with new and existing veterans by providing an inviting environment
- Multitasked customer service, answering the phones, and providing courteous and responsive service to veterans and staff
- Document veterans concerns and coordinate solutions
- Review and print medication Reconciliation sheets prior to provider list
- Complete add-on clinic orders for walk-in patients, alert triage nurse and providers
- Print and mail notification letter (s) for no-shows consults and return to clinic appointments
- Prepare documents requested by the Veterans and Providers
- Manage appointment scheduling including EWL and recall reminders, performs review of active and or pending consults
- Instruct patients regarding lab, radiological or other diagnostic tests
- Ensures that all open encounters are completed
- Advanced knowledge of medical terminology and abbreviations.
Voucher Examiner
Department of Veterans Affairs
Pearl, MS
06.2015 - 12.2017
- Reviewed claims to ensure processing information is present or suspend/reject claim to appropriate queue
- Analyzed voucher and invoices to determine priority of payment
- Examined accounts and or resolved difficult reconciliations requiring an analysis of adjustment and corrective entries in the account
- Managed authorized and unauthorized claims program, which is responsible for developing the process for authorized and unauthorized medical services for non-VA hospitalization
- Performed ancillary preparatory components of other health insurance responsibilities
- Reviewed rules, regulations and laws regarding treatment and eligibility.
Physician Scheduler III, Team Lead
University of MS Medical Center, Breast Imaging
Clinton, MS
03.2013 - 05.2015
- Liaison to patients, clinics, physicians, and other clerical staff to schedule screenings, diagnostics, biopsies, needle localization, breast MRI’s and import outside referrals and procedure codes
- Obtained correct demographic and insurance information to update in Epic system
- Created referrals for uninsured patients to send to financial counselors for assistance
- Coordinated appointment schedules with all relevant facility departments
- Monitored all medical callbacks as needed
- Scanned and stored all patient insurance documents and medical history with accuracy and confidentiality.
Education
Associates of Applied Science in Office Systems Technology -
Hinds Community College
05.2000
High School Diploma -
Lanier High School
06.1993
Skills
- Strong Communication Abilities
- Medical Terminology Proficiency
- Insurance Company Procedures Understanding
- Understanding of Privacy Regulations
- Proficient in Patient Scheduling
- Patient Communication
- Payment Collection
- HIPAA Compliance
- Insurance Verification
- Clinical Documentation
- Patient Flow Management
Organizations
FBLA-PBL Future Business Leaders of America-Phi Beta Lambda
Certification
CHAA, 01/28/11, Certified Healthcare Access Associate
Personal Information
Citizenship: United States of America
Timeline
Advanced Medical Support Assistant
GV Sonny Montgomery Medical Center
12.2017 - Current
Voucher Examiner
Department of Veterans Affairs
06.2015 - 12.2017
Physician Scheduler III, Team Lead
University of MS Medical Center, Breast Imaging
03.2013 - 05.2015
Associates of Applied Science in Office Systems Technology -
Hinds Community College
High School Diploma -
Lanier High School
CHAA, 01/28/11, Certified Healthcare Access Associate
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