LaTroya Terrell
Shreveport,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and sufficiently mastering new skills.
Overview
11
11
years of professional experience
Work History
Sales Associate
Ross Dress for Less
10.2013 - 09.2018
- As a sales associate, I worked all departments of the store stock room, registers, fitting room, and markdowns for reduced products in store
- Greeting and helping customers as needed always giving great customer service.
Dental Assistant
Fresh Dental Louisiana
02.2017 - 07.2018
- As a dental assistant, I took care of patients, making them feel comfortable with any cleaning or treatment they would need done
- Experienced in taking full mouth X-rays and intraoral camera
- Sterilization of all instruments, assisting the doctor with all treatment and consultations
- Also making phone calls to set up future routine appointments.
Security Officer
Horseshoe Casino
Bossier City, LA
07.2018 - 03.2020
- Responsibilities As a security officer, I patrolled on and off the facility grounds to ensure that all personnel and our guests were safe.
- I performed monetary escorts for fellow coworkers to get them to a secure location as needed.
- Being friendly and helpful to guests providing great customer service.
- Confirmed visitor identification prior to granting entry into the building.
USCIS Customer Service Representative
GDiT
, LA
05.2020 - 09.2020
- As a U.S. Citizenship and Immigration Services Representative (USCIS) I was responsible for processing immigration and naturalization applications and establishing policies regarding immigration services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
Assistant Infant Teacher
Evangel Learning Center
Shreveport, LA
10.2022 - Current
- Assisted in developing and implementing lesson plans that encouraged cognitive, physical, social and emotional growth of infants.
- Provided a safe environment for the children to explore their surroundings through play-based activities.
- Monitored the children's development and behavior, recording observations on daily reports.
- Supervised the classroom during meal times, nap time, outdoor playtime and other activities.
- Maintained regular communication with parents about their child's progress and development milestones.
- Developed positive relationships with children by providing them with comfort, support and guidance.
- Attended required training sessions related to curriculum implementation or health and safety regulations.
Education
Dental Assistant Certification -
Eastern College of Health Vocations
02.2017
High School Diploma -
Huntington High School
05.2012
Skills
- Customer service
- Organization
- Initiative taker
- Empathy
- Communication
- Time Management
- Problem Solving
- Reliable
References
- Crystal Foster, Evangel Learning Center (318) 771-0351
- Quinn Dewhart, Security Officer- Horseshoe Casino, (214) 470-5758
- Christina Darnell, High School Colleague (318) 553-6031
Timeline
Assistant Infant Teacher
Evangel Learning Center
10.2022 - Current
USCIS Customer Service Representative
GDiT
05.2020 - 09.2020
Security Officer
Horseshoe Casino
07.2018 - 03.2020
Dental Assistant
Fresh Dental Louisiana
02.2017 - 07.2018
Sales Associate
Ross Dress for Less
10.2013 - 09.2018
Dental Assistant Certification -
Eastern College of Health Vocations
High School Diploma -
Huntington High School