Latyiah Wade
Summary
Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling. Friendly and reliable keyholder offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
6
6
years of professional experience
Work History
Keyholder
Dollar General
08.2020 - Current
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Strengthened team morale by fostering a positive work environment and offering constructive feedback.
- Assisted with staff training initiatives, ensuring new hires were well-equipped for success in their roles.
- Increased sales performance through effective product knowledge and targeted upselling techniques.
- Streamlined store operations by assisting with inventory management, merchandising, and restocking.
Waitress
Huddle House
01.2018 - 07.2020
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Education
Psychology
University of Mississippi
Oxford, MS05.2026
Ripley High School
Ripley, MS05.2021
Skills
- Drawer Balancing
- Cash Handling
- Returns Processing
- Product Restocking
- Attention to detail
- Interpersonal skills
- Customer service
Accomplishments
- Dean's Honor Roll, University of Mississippi, 2022 - Present
- Gamma Beta Phi Society, University of Mississippi, 2022 - Present
- Phi Sigma Theta, University of Mississippi, 2022 - Present
- National Society of Collegiate Honors, University of Mississippi, 2022 - Present
- Nomination for SI (supplemental instruction) Leader, University of Mississippi, 2022
- Red and Blue Scholarship, University of Mississippi, 2021 - Present
- Beta Club, Ripley High School, 2017 - 2018
- Most Outstanding English 4 Award, Ripley High School, 2021
volunteer experience
- Gamma Beta Phi Society, University of Mississippi
- Contribute to multiple groups in need, including Love Packs that includes food for children on the weekend, Easter Drive Basket that gives Easter baskets to the less fortunate, and the Humane Society which gives dog food to the Oxford Animal Resource Center.
- Ripley Main Street Ambassador, Ripley High School, Organizing town events for the public such as the Christmas Parade, Spirit of Ripley, and Holiday Open House.
Timeline
Keyholder
Dollar General
08.2020 - Current
Waitress
Huddle House
01.2018 - 07.2020
Psychology
University of Mississippi
Ripley High School