Laura Aparicio
Hialeah
Summary
Dynamic Dispatch Supervisor with a proven track record at Roadway Towing, adept at mentoring and training teams to enhance performance. Skilled in logistics management and conflict resolution, I streamlined operations through effective scheduling, fostering a collaborative environment that boosted team morale and efficiency.
Overview
2
2
years of professional experience
Work History
Dispatch Supervisor
Roadway Towing
07.2023 - Current
- Supervised team of 10 employees and provided training focused on maximizing overall performance.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
- Organized regular staff meetings for information sharing purposes, addressing any issues or concerns raised by team members promptly and professionally.
- Assisted in resolving conflicts between drivers or customers when necessary, employing diplomacy skills and ensuring the best possible outcomes for all parties involved.
Education
High School Diploma -
Salvador Allende
CubaSkills
- Mentoring and training
- Attendance documentation
- Records maintenance
- Incident reporting
Languages
French
Professional Working
Timeline
Dispatch Supervisor
Roadway Towing
07.2023 - Current
High School Diploma -
Salvador Allende
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