Laura Bello
Orlando,FL
Summary
Results-oriented Retail Manager with expertise in customer relationship management and operational strategy. Drives success through innovative merchandising and high service standards. Experienced in team leadership, conflict resolution, training, and inventory management. Focused on optimizing processes to enhance productivity and foster a positive work environment.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
Miami, Florida
12.2025 - Current
- Oversaw daily store operations and enhanced team performance during shifts.
- Partnered with management to create and optimize promotional displays and signage.
- Trained new staff on company policies and customer service standards.
- Managed inventory levels and ensured stock availability for customers.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Assigned tasks to team members based on their strengths and skill sets.
- Assisted upper management with daily operations to meet standards of service and quality.
- Analyzed departmental processes to identify improvements and implemented changes for better efficiency.
- Supervised and led employees to maintain productivity and customer service levels.
- Delegated work to staff, setting priorities and goals.
- Developed skills in operational management through training with Store Manager.
Beauty Consultant
CVS Pharmacy
Miami, Florida
11.2024 - 12.2025
- Created promotional displays that increased product visibility and customer engagement.
- Performed inventory checks to maintain stock levels of high-demand items.
- Cultivated strong customer relationships through exceptional service, fostering loyalty and repeat business.
Assistant Accountant
477 Management
Miami, Florida
01.2022 - 11.2024
- Assisted in preparing monthly financial reports, facilitating informed decision-making for management.
- Reconciled bank statements and promptly resolved discrepancies, enhancing financial accuracy.
- Processed invoices and maintained accurate financial records, ensuring timely vendor payments.
Education
Some College (No Degree) - English Language
Miami Dade College
Miami, FL05-2026
Skills
- Operations Management
- Process optimization
- Safety processes and procedures
- Team Leadership
- Account management
- Conflict Resolution
- Self-motivation
- Visual merchandising
Timeline
Shift Supervisor
CVS Pharmacy
12.2025 - Current
Beauty Consultant
CVS Pharmacy
11.2024 - 12.2025
Assistant Accountant
477 Management
01.2022 - 11.2024
Some College (No Degree) - English Language
Miami Dade College