Laura Boner

• Delivered exceptional customer service via in-person and phone interactions.
• Identified customer needs to provide effective solutions promptly.
• Collaborated with diverse teams to resolve product-related issues and achieve objectives.
• Coordinated efforts with cross-functional teams to meet organizational goals.
• Fostered cooperative team environments to enhance workplace productivity.
• Maintained confidentiality of patient information according to HIPAA regulations.

Managed patient balance and copay collections at MMC Check and Check Out.

• Maintained confidentiality of patient information in compliance with HIPAA regulations.
• Scheduled patient appointments, verifying accuracy with providers.
• Assisted in filing medical records, ensuring precise electronic documentation.
• Provided high-quality administrative support to enhance patient and workflow efficiency.