Laura Burton
Braidwood,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Offering excellent clerical, time management and multitasking abilities developed over 10 years of related experience. Effortlessly coordinate and schedule meetings or appointment.
Overview
18
18
years of professional experience
Work History
Medical Receptionist
DULY (formerly JOHA)
Joliet, IL
03.2020 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic and health history to keep information current.
- Worked with high volumes of patients
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Supported office staff and operational requirements with administrative tasks.
- Transcribed phone messages and relayed to appropriate personnel.
- Maintained current and accurate medical records for patients.
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
Medical Receptionist/Physician Assistant
Dwight Family Medical Clinic
Dwight, IL
10.2013 - 12.2019
- Used intake and screening instruments to conduct assessment of needs and to obtain complete medical history.
- Met with patients to discuss medical histories and current complaints.
- Referred to and consulted with physicians and other healthcare providers on patient care.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Checked patient insurance, demographic and health history to keep information current.
- Completed and filed financial documentation for accounting purposes.
- Helped patients complete necessary medical forms and documentation.
- Maintained current and accurate medical records for patients.
Data Entry
Kankakee Grain Inspection
Essex, IL
06.2006 - 10.2013
- Compared digital data with source documents to identify and correct data entry errors.
- Complied, sorted and verified original documents prior to data entry.
- Consulted with customers to understand their desires and suggest best products to meet their needs.
- Continuously classified and filed records to keep system efficient and all information organized.
Receptionist
Cindy’s Custom Clips
Braidwood, IL
09.2003 - 06.2006
- Responded to inquiries from callers seeking information.
- Answered calls to provide appointments and take messages.
- Stayed on top of schedule of all staff throughout day.
- Greeted every visitor with friendly smile.
- Managed incoming and outgoing mail and deliveries to support efficient salon operation
Education
High School Diploma -
Reed-Custer High School
Braidwood, IL1989
Skills
- Verbal and Written Communication
- Appointment Scheduling
- Organization and Time Management
- Able to multitask
- Conflict resolution skills
- Friendly positive personality
- Calendar and Appointment Management
Timeline
Medical Receptionist
DULY (formerly JOHA)
03.2020 - Current
Medical Receptionist/Physician Assistant
Dwight Family Medical Clinic
10.2013 - 12.2019
Data Entry
Kankakee Grain Inspection
06.2006 - 10.2013
Receptionist
Cindy’s Custom Clips
09.2003 - 06.2006
High School Diploma -
Reed-Custer High School