Laura Carrera
Okeechobee,FL
Summary
Proven Sales Associate at Marshalls, adept in customer service and problem-solving, significantly enhanced customer satisfaction and team productivity. Leveraged strong communication skills and a flexible schedule to build lasting customer relationships and support colleagues, driving repeat business and maintaining high store standards. Continuously developed professional skills through regular training in the retail sector.
Overview
2
2
years of professional experience
Work History
Sales Associate
Marshalls
Okeechobee, FL
04.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Education
Associate of Science - Human Services
Indian River State College
Ft. Pierce, FLHigh School Diploma -
Okeechobee High School
Okeechobee, FL05.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Relationship Building
- Flexible Schedule
Hobbies
I love reading poetry books about real life situations. I have a small collection at the moment, but i plan on adding more soon. The books i've read have helped me view life differently. In a good way. I enjoy taking photos of beautiful views, such as sunsets, sunrises, mountains, and anything aesthetically pleasing. Sometimes I will go to the lake okeechobee just to feel the breeze and watch the sun go down. It's one of the best things if I'm being honest. I also love going on walks, and listening to music. I have so many favorite artists but my top 3 are Rauw Alejandro, The Weeknd and Christian Nodal.
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Marshalls
04.2022 - Current
Associate of Science - Human Services
Indian River State College
High School Diploma -
Okeechobee High School