Summary
Overview
Work History
Education
Skills
Activities
Languages
Timeline
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Laura Cisneros

Laura Cisneros

Auburn,WA

Summary

Detail-oriented instructor well-known for promoting positive environments for young kids. Reliable and dedicated with excellent interpersonal communication skills. Highly intuitive with terrific coaching and teaching talents. I have the ability to create a positive and nurturing environment that inspires learning and builds self-confidence. I am also bilingual, skilled in public speaking, and highly motivated.

Overview

4
4
years of professional experience

Work History

Bigfoot Java

Bigfoot Java
07.2022 - 11.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Controlled line and crowd with quick, efficient service.
  • Kept product inventory stocked during times of customer congestion and high demand.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
  • Handled OLTP systems, payment processing, cash change and issuing of receipt.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Papa Murphy's

Papa Murphy's Take And Bake Pizza
12.2020 - 04.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.

Instructor

Auburn Gymnastics Center
11.2019 - 01.2020
  • Supported students in gaining fundamental skills in Gymnastics
  • Managed and organized classes
  • Observed other instructors to learn valuable techniques
  • Tutored students requiring additional instructional assistance after class
  • Documented class absence.

Education

World History -

Auburn Riverside High School
Auburn, WA

Skills

Menu knowledge

  • Multitasking capabilities
  • Order taking
  • Interpersonal skills
  • Sales techniques
  • Customer service
  • Teamwork abilities
  • Attention to detail
  • Cash handling
  • Coffee Expertise
  • Up-Selling
  • Cash Register Operation
  • Conversant in [Language]

Activities

  • Rugby League Player
  • Soccer Player
  • Mixed Martial Arts
  • Built positive relationships with students, parents, colleagues and administrators.
  • Assessed each student's grasp of classes.

Languages

Spanish
Native or Bilingual

Timeline

Bigfoot Java

Bigfoot Java
07.2022 - 11.2023

Papa Murphy's

Papa Murphy's Take And Bake Pizza
12.2020 - 04.2022

Instructor

Auburn Gymnastics Center
11.2019 - 01.2020

World History -

Auburn Riverside High School

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Laura Cisneros