Laura Converse
Richland
Summary
Adaptable professional with a background in customer service and machine operation. Recognized for effective time management and empathetic customer support, ready to improve operational efficiency and enhance customer satisfaction.
Punctual and honest with solid background in manufacturing environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
18
18
years of professional experience
Work History
Cashier
Riderman Oil
Plainwell, MI
11.2024 - 12.2026
- Operated cash register efficiently, processing transactions accurately.
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to ensure smooth operations.
- Handled cash, credit, and digital payments securely while following company policies.
- Greeted customers entering store and responded promptly to customer needs.
- Supported inventory management by restocking shelves and reporting discrepancies.
Car Detailer
Auto Body Experts
Wayland, MI
11.2023 - 11.2024
- Cleaned up cars in side and out
- Drove to get parts and to drop of cars for calibration and alignments
- moved smashed cars around the lot
- also cleaned up the shop
- helped work on cars
Machine Operator
Accurate Machine & Tool
Middleville, Mi
07.2022 - 11.2023
- Operated machinery to ensure efficient production and adherence to safety protocols.
- Monitored equipment performance and performed routine maintenance to minimize downtime.
- Collaborated with team members to streamline workflow and enhance operational efficiency.
- Trained new employees on machine operation and safety standards, fostering a knowledgeable workforce.
- Conducted quality checks on finished products, ensuring compliance with specifications and standards.
- Documented production activities accurately to maintain records for compliance and reporting purposes.
- Ran big press and welder as well
Machine Operater
Middleville Tool and Die Co. Inc.
Wayland, MI
04.2022 - 07.2022
- Monitored and adjusted machine settings for optimal performance and quality control.
- Conducted routine maintenance on equipment to ensure reliability and minimize downtime.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- was running welding mashines
Tire Technician
Loves Truck Stop
Capac, MI
03.2020 - 07.2021
- Inspected tire conditions, identifying wear patterns and safety concerns.
- Performed tire installations and rotations efficiently using specialized tools.
- Assisted customers with tire selection based on vehicle specifications and needs.
- Maintained inventory of tires and equipment, ensuring availability for service tasks.
- In training on how to work on big rigs .
Machine Operator
Herbrucks Poultry Ranch
Ionia, MI
09.2008 - 10.2012
- Identified process inefficiencies and implemented improvements, leading to smoother operations.
- Assisted in inventory management by tracking raw materials and supply levels effectively.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Set up and ran machinery to produce exceptional products for industrial needs.
Education
High School Diploma -
Dougles R Welch
Ionia, MISkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
speaks Spanish
I speek fluent in spanish.
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Riderman Oil
11.2024 - 12.2026
Car Detailer
Auto Body Experts
11.2023 - 11.2024
Machine Operator
Accurate Machine & Tool
07.2022 - 11.2023
Machine Operater
Middleville Tool and Die Co. Inc.
04.2022 - 07.2022
Tire Technician
Loves Truck Stop
03.2020 - 07.2021
Machine Operator
Herbrucks Poultry Ranch
09.2008 - 10.2012
High School Diploma -
Dougles R Welch