Laura Cossick
Summary
Results-driven Senior Practice Manager with expertise in process improvement, quality assurance, and operational analysis. Proven track record of enhancing operational efficiency and ensuring regulatory compliance through effective team leadership and staff supervision.
Overview
15
15
years of professional experience
Work History
Senior Practice Manager
Pain and Spine Specialists
11.2015 - Current
- Implemented process improvements to streamline administrative workflows, resulting in enhanced operational efficiency.
- Conducted regular staff meetings to align team on performance objectives and drive quality improvement initiatives.
- Reviewed medical charts to ensure accuracy in diagnoses, treatments, and prescribed medications.
- Analyzed operational data to identify opportunities for improving practice efficiencies.
- Developed and maintained electronic record management systems, ensuring effective data storage and accurate reporting.
- Established policies and procedures to enhance overall practice management effectiveness.
Office Manager
Park Pain & Rehabilitation
03.2014 - 11.2015
- Established practice management system, improving scheduling and billing processes.
- Streamlined accounts receivable and payable management processes, enhancing cash flow management.
- Supervised daily operations, resolving issues promptly to maintain workflow.
- Managed credentialing processes to maintain compliance with industry standards.
Front Office/Billing Manager
Carlos Marrero, MD
07.2011 - 03.2014
- Managed accounts receivable to ensure timely payments and accurate records.
- Supervised staff in daily operations while resolving issues promptly.
- Conducted training sessions to improve staff capabilities and service delivery.
- Coordinated provider scheduling for meetings, depositions, and call schedules to optimize time management.
- Developed office procedures for coding, testing, and hospital visits to streamline operations.
Education
Washington And Jefferson College
Washington, PASkills
- Regulatory compliance
- Quality assurance
- Process improvement
- Operational analysis
- Electronic records management
- Resource allocation
- Staff supervision
- Team leadership
- Employee operations
Timeline
Senior Practice Manager
Pain and Spine Specialists
11.2015 - Current
Office Manager
Park Pain & Rehabilitation
03.2014 - 11.2015
Front Office/Billing Manager
Carlos Marrero, MD
07.2011 - 03.2014
Washington And Jefferson College