
Results-driven Senior Practice Manager with extensive experience in healthcare operations, seeking to leverage proven leadership, strategic planning, and team development skills to enhance organizational performance, improve patient satisfaction, and ensure regulatory compliance. Committed to optimizing workflow efficiency, strengthening staff engagement, and delivering high-quality, patient-centered care while supporting the long-term growth and success of the practice
Directs daily operations of a multi-specialty practice, optimizing patient flow, staff efficiency, and resource allocation. Oversee budgeting, revenue cycle management, and financial performance to drive organizational success. Leading and mentoring a multidisciplinary team of 14 providers and 15 employees, fostering improved employee engagement, productivity, and retention. Developed and implemented strategic business initiatives to expand service offerings and enhance patient acquisition.
Maintained program compliance with hospital GME and CME policies. Supported faculty appointment processes. Aided in onboarding physicians, residents, and fellows. Helped develop and implement strategic initiatives and operating plans. Monitored provider spending and reimbursements. Organized personnel files. Compiled departmental reports. Facilitated interview processes. Coordinated graduation events. Managed licensing and credentialing tasks.
Assisted department Chief of Plastic Surgery. Supported payroll processing by tracking timesheets. Organized and updated personnel files. Conducted interviews with potential candidates. Coordinated staff schedules. Facilitated onboarding and training for new hires. Prepared departmental financial reports. Managed credentialing and licensing processes. Oversaw provider management.
Oversaw clinical pre and post-surgical operations to enhance patient care. Implemented strategic processes to optimize workflow efficiency. Led patient and staff guidance through transitional changes. Delegated weekly responsibilities to clinical team members. Coordinated patient interactions for health information management.
Assisted multiple physicians with clinical and administrative tasks across various locations. Supported office manager in daily operations. Helped supervise a team of 5-8 employees. Collaborated with drug and medical equipment representatives to enhance service delivery. Maintained cleanliness and organization of practice inventory.
Assisted with front desk operations and clinical tasks. Supported inventory management processes. Aided physician during medical procedures.
Oversaw administrative and clinical operations to enhance efficiency. Coordinated provider schedules and ensured adequate coverage. Managed inventory systems for medical supplies to optimize availability. Guided patients and staff through transitions to improve service delivery.
2018- present: Gamma Phi Delta Sorority, Inc. - 1st Vice President and Secretary
2015- present: National Healthcare Association