Laura Doyen
Apex,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
SUBSTITUTE TEACHER
WAKE COUNTY SCHOOL DISTRICT
01.2021 - Current
- Fill-in as needed in classrooms; manage classroom behaviors; monitor students
- Ensure compliance with lesson plans; perform extra duties as advised.
- Upheld classroom routines to support student environments and maintain consistent schedules.
PAYROLL SPECIALIST
PAYCHEX
01.2021 - 01.2024
- Processed payroll to include deductions and earnings, fringe benefits and method of payment
- Assisted clients with appropriate tax agency set-up and entry; generated reports upon request; assisted with online platform navigation and utilization; recommended additional products as appropriate and submitted corresponding follow-ups
- Processed voids and corrections as necessary; investigated ACH dispositions and returns; tracked shipments and submitted fulfillment requests; submitted retention forms and discount requests; completed follow-ups and escalations
- Met and exceeded metrics for occupancy and adherence as well as client satisfaction.
- Maintained strict confidentiality of all payroll information and records
MEDICAL RECEPTIONIST
CATHOLIC FAMILY CENTER MENTAL HEALTH CLINIC
01.2016 - 01.2019
- Greeted and checked-in clients; ensured proper completion and processing of intake forms
- Answered multi-line phone, created and modified appointments for several providers; processed payments and verified health insurances
- Responsible for conflict resolution; suicide prevention and intervention and maintaining safe and secure environment for co-workers and clients
- Completed entry of Doctor's Psychological Evaluations into client records
- Fulfilled records requests.
Education
Bachelor of Science - Interdisciplinary Social Sciences Legal Studies
12.2016
Associates Degree in Applied Science - Criminal Justice
05.1996
Radioman "A" School - Naval Telecommunications
05.1990
Skills
- Customer Relations
- Data Analysis and Interpretation
- Task Prioritization
- Attention to Detail
- Effective Communication
- Time Management
- Strategic Thinking
- Maintain Confidentiality
- Policy Adherence
- Adaptable
- Strong Verbal and Written Communication
Timeline
SUBSTITUTE TEACHER - WAKE COUNTY SCHOOL DISTRICT
01.2021 - Current
PAYROLL SPECIALIST - PAYCHEX
01.2021 - 01.2024
MEDICAL RECEPTIONIST - CATHOLIC FAMILY CENTER MENTAL HEALTH CLINIC
01.2016 - 01.2019
University At Buffalo - Bachelor of Science, Interdisciplinary Social Sciences Legal Studies
Finger Lakes Community College - Associates Degree in Applied Science, Criminal Justice
United States NAVY - Radioman "A" School, Naval Telecommunications
Similar Profiles
Alissa GoudeauAlissa Goudeau
Elementary Autism Support Teacher at Wake County School District- Morrisville Elementary SchoolElementary Autism Support Teacher at Wake County School District- Morrisville Elementary School
CHERYL JOHNSONCHERYL JOHNSON
SPED Department Chair at Wake County Public School System, East Garner Middle SchoolSPED Department Chair at Wake County Public School System, East Garner Middle School
Andrea WigginsAndrea Wiggins
Substance Teacher at Wake County School SysyemSubstance Teacher at Wake County School Sysyem