Highly value hard work, respect, patience and kindness. Work well within team settings with good communication and fairness. Reliable employee and always willing to work adjustable hours and cover/pick up shifts.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Miramar Health Center - Kennewick
Kennewick, WA
06.2024 - 07.2025
Scheduled patient appointments.
Verified insurance coverage for appointments.
Answered phones promptly and directed calls appropriately.
Greeted and checked in patients for their appointments.
Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Front Desk Representative
Planet Fitness Gym
Pasco, WA
11.2022 - 05.2024
Adhered to company policies and procedures while providing excellent customer service.
Monitored the gym floor to ensure safety regulations were followed by patrons.
Conducted tours of the facilities for potential new members interested in joining the gym.
Managed transactions, payments and ensured cleanliness of facility.
Education
High School Diploma -
Chiawana High School
Pasco, WA
06-2019
Skills
Appointment scheduling
Insurance verification
Using EPIC, Excel, Word, Outlook and Artera
Patient check-in
Medical chart preparation
Customer service and following HIPPA guidelines
Bilingual: Spanish and English, dominate and fluent on both
Taking co-payments and payments in general
Helped people apply for medical financial aid programs