Laura Escamilla
Aurora,CO
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
TIPS INC
Denver, Colorado
07.2012 - 11.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Education
CMBP ( Certified Medical Billing Professional) Designation - Medical BIlling
NAHAEC Medical Billing Course
11-2024
GED -
Emily Griffith Technical College
Denver, COSkills
- Staff training/development
- Verbal and written communication
- Leadership and team building
- Scheduling
- Profit and loss accountability
- Customer relationship management
- Consistently meet goals
- Deadline-oriented
- Training and coaching
- Policy/program development
- Budget coordination
- Team training and development
Accomplishments
- Completed Medical Billing Course with Honors Score of 101
- Received an Award for a Training Coach
Certification
- CMBP (Certified Medical Billing Professional) 101% with Honors
Timeline
General Manager
TIPS INC
07.2012 - 11.2024
CMBP ( Certified Medical Billing Professional) Designation - Medical BIlling
NAHAEC Medical Billing Course
GED -
Emily Griffith Technical College
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