Laura Evans

Designed and decorated fresh, layered cakes with artistic skills, achieving clean, professional piping, borders, flowers, and unique custom designs for diverse occasions. Collaborated with customers to understand preferences, delivering cakes that fulfilled expectations and enhanced satisfaction. Managed inventory, packaged baked goods, maintained well-stocked displays, and kept the bakery workspace clean and organized. Exhibited strong attention to detail and creativity while managing time effectively and maintaining high standards of quality and customer service.

Provided excellent customer service by taking and managing cake orders both in person and over the phone, ensuring accuracy and attention to customer preferences. Prepared and decorated signature Dairy Queen ice cream cakes while maintaining quality and presentation standards. Kept freezers and displays fully stocked, monitored and managed inventory, and maintained a clean, organized, and sanitary work area. Demonstrated strong attention to detail, time management, and the ability to work efficiently in a fast-paced environment.

Provided friendly and efficient customer service by greeting guests, taking orders, preparing and serving food and treats, and ensuring a positive dining experience. Worked effectively in a fast-paced environment while collaborating with team members to maintain smooth operations during opening and closing shifts. Demonstrated strong communication, teamwork, and the ability to stay organized and productive under pressure.