Laura Flaherty
Dayton,OH
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
27
27
years of professional experience
4024
4024
years of post-secondary education
Work History
Sales Associate
Walmart
Centerville, Ohio
09.2003 - Current
- Assisted customers with product selection and inquiries daily.
- Maintained organized displays to enhance product visibility and accessibility.
- Collaborated with team members to restock shelves efficiently.
- Demonstrated product features to improve customer understanding and satisfaction.
- Provided exceptional customer service by addressing concerns promptly.
- Trained new associates on sales techniques and store operations effectively.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Conducted inventories on a regular basis to track stock levels.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Department Manager
Walmart
Centerville, OH
01.2005 - 01.2021
- Managed daily operations of department team members.
- Oversaw inventory management and stock replenishment processes.
- Trained new employees on company policies and procedures.
Sales Associate
Gadzooks
Miamisburg, Ohio
02.1999 - 07.2003
- Assisted customers with product selection and inquiries daily.
- Maintained organized displays to enhance product visibility and accessibility.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to restock shelves efficiently.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Penn Foster Career School
Scranton, PACenterville High School
Centerville, OHSkills
- Customer service
- Visual merchandising
- Inventory management
- Sales analysis
- Product merchandising
- Effective communication
- Problem solving
- Organizational skills
- Time management
- Quilting techniques
Accomplishments
- I was selected to go to Walmart shareholders meeting in 2019.
Affiliations
Quilting, sewing, designing, fabric, crafts,
References
References available upon request.
Timeline
Department Manager
Walmart
01.2005 - 01.2021
Sales Associate
Walmart
09.2003 - Current
Sales Associate
Gadzooks
02.1999 - 07.2003
Penn Foster Career School
Centerville High School