Laura Force
1707 N Sheffield Ave, Chicago,IL
Summary
Dynamic sales leader with a proven track record of exceeding goals by over 25%, and a history of top performance across diverse sectors, including healthcare, finance, and ergonomic equipment. Skilled in sales strategy development and customer relationship building, I've successfully grown market shares and forged strong partnerships, demonstrating exceptional deal negotiation and networking abilities.
Overview
2027
2027
years of professional experience
Work History
Executive Account Manager
Loyola Medicine Home Care and Hospice
2025 - Current
- Managed client accounts, ensuring timely communication and issue resolution.
- Developed and implemented care plans in collaboration with interdisciplinary teams.
- Conducted regular assessments to evaluate patient needs and service effectiveness.
- Established strong relationships with referral sources to increase client base and engagement.
- Implemented strategic plans for account retention, contributing significantly to company stability and growth.
- Led team efforts in achieving sales targets consistently by developing winning strategies for each account segment.
- Consistently exceeded expectations regarding response time and professionalism when interacting with clients, solidifying their trust in the company.
- Identified new business opportunities through market research and analysis, leading to successful expansion of the client portfolio.
- Collaborated effectively with cross-functional teams to address client needs and drive business growth.
- Achieved high client satisfaction by delivering exceptional account management services.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Regional Director of Businesses Development
Independent Healthcare Consultant/Contract Roles
05.2017 - 2025
- Worked as an independent hospital liaison for Pearl Healthcare Nursing Home Facilities and Transitions Hospice , collaborating with social workers, discharge planners, doctors, and families, overseeing 13 hospitals in the Chicago-land area, and increasing market share.
- Independent day trader buying and selling financial instruments.
- Market analysis involves conducting technical and fundamental analysis to identify trading opportunities based on price trends, patterns, or economic events.
- Analytical thinking ability to interpret charts, indicators, and market data quickly.
- Work with financial institutions, pitching IPOs to financial investors, such as mutual funds, hedge funds, and pension funds, increasing share purchases when an IPO becomes publicly traded.
- Analyzed data from multiple sources to develop actionable solutions for clients, increasing market share.
- Used consultative sales techniques to overcome objectives during sales presentations.
Regional Marketing Director
ATI Physical Therapy Formally Summit Home Health
10.2009 - 05.2017
- Achieved monthly and yearly quotas, exceeding goals by over 25%.
- Promoted from Sales Associate to Regional Marketing Director within one year, and was the top performer among all sales staff, including over ten marketers.
- Worked with hospitals, discharge planners, doctors, and social workers, offering full-service home health care.
- Major accounts include Weiss Hospital, VA Hospitals, Swedish Covenant, Ascension, IBJI, SNFs, and Independent Doctors.
- Boosted sales by developing new product marketing strategies.
- Conducted market research to identify trends, customer needs, and competitive landscape to inform strategic decisions.
- Developed and maintained relationships with key industry influencers and strategic partners to amplify marketing efforts.
- Oversaw the creation of marketing collateral, including brochures, presentations, and digital content, to support sales efforts.
Vice President of Sales and Operations
Force Trading & Assoc.
09.2001 - 10.2009
- Sold to financial institutions and independent traders, gaining market share through aggressive selling and cross-team training.
- Increased yearly by 30% by cold calling new prospects and offering new services to the existing customer base.
- Oversaw accounting, human resources, and hiring of new employees.
- Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
- Represented company at various community and business events to promote awareness, network with potential clients and penetrate new markets.
National Sales and Facilities Manager
Complete Management Service
01.1995 - 09.2001
- 1997 - Promoted from Branch Manager to National Sales and Facilities Manager.
- Opened a Chicago office offering a Global Hand Delivery Service to financial institutions, from operations to sales.
- Achieved Top Sales Representatives from 1997 to 2001.
- Managed national accounts, developed and maintained long-term relationships, and expanded sales with high-profile clients such as Bank of America, Goldman Sachs, William Blair, and hospitals.
- Expanded sales by $2 million to $15 million in Chicago, San Francisco, Minneapolis, Los Angeles, Charlotte, and Wisconsin.
- Prepared monthly and yearly management reports to present key facility statistics. preventive maintenance costs associated with operational needs.
- Recruited and mentored new staff
- Managed and directed facility staff by handling assignment delegation and timely completion.
Regional Vice President
Citipost
01.1995 - 01.1996
- Opened the Chicago office, offering a delivery service to financial institutions and Fortune 500 companies, from operations to sales.
- Developed and maintained relationships with high-profile clients.
- Increased sales by 100%.
Strategic Account Manager
Soft View
04.1991 - 12.1994
- Sold ergonomic products and computer hardware directly to directors, presidents, and vice presidents of Fortune 500 companies.
- Top Sales Representative in Chicago - 1991, 1992, 1993, 1994.
- Received four promotions in two years, from Sales Associate to Strategic Account Manager.
- Awarded nationwide Top New Sales Representative in 1992.
- Hired and trained sales representatives.
Education
Bachelor of Science - Marketing Sales, Management
Ferris State University
Big Rapids, MISkills
Assisted in creating effective sales strategies
Conducted cold calls to generate leads
Supported negotiations to finalize deals
Managed client accounts to ensure satisfaction
Applied closing techniques to secure sales
Contributed to business development efforts
Built strong customer relationships
Delivered impactful sales presentations
Engaged in relationship selling to foster loyalty
Participated in networking events to expand contacts
Timeline
Regional Director of Businesses Development
Independent Healthcare Consultant/Contract Roles
05.2017 - 2025
Regional Marketing Director
ATI Physical Therapy Formally Summit Home Health
10.2009 - 05.2017
Vice President of Sales and Operations
Force Trading & Assoc.
09.2001 - 10.2009
National Sales and Facilities Manager
Complete Management Service
01.1995 - 09.2001
Regional Vice President
Citipost
01.1995 - 01.1996
Strategic Account Manager
Soft View
04.1991 - 12.1994
Bachelor of Science - Marketing Sales, Management
Ferris State University
Executive Account Manager
Loyola Medicine Home Care and Hospice
2025 - Current