Laura Gallegos
North Park Subaru At Dominion
San Antonio,TX
1
Language
3
years of professional experience
Friendly and dependable customer service professional with experience in retail, food service and automotive service. Skilled in cash handling, multi-tasking and customer communication. Striving to create a positive experience with every customer.
Work History
Car Loaner Specialist
8 Months- Managed the daily check-in and check outs of loaner vehicles
- Coordinated vehicle availability and appointments for service customers
- Verified customer identification, insurance and other required information
- Communicated with customers regarding loaner agreements, return dates, and extensions
- Maintained accurate records of vehicle mileage and fuel levels
Cashier
4 Months- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to ensure smooth operations.
- Collaborated with team members to meet daily sales goals and improve service quality.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
1 Year 7 Months- Processed customer orders and handled payments accurately
- Provided friendly and efficient customer service in a fast paced environment
- Took in person and phone orders and ensured orders were entered correctly
- Handled customer questions and resolved concerns professionally
- Worked closely with team members to ensure accurate and timely orders
- Maintained a clean and organized register and dining area
- Prepared and packaged customer orders according to company standards
Seasonal Sales Associate
2 Months- Guided customers in choosing jewelry pieces to enhance satisfaction and engagement during shopping.
- Processed transactions accurately, ensuring efficient checkout procedures.
- Educated customers on product features and care, driving informed purchasing decisions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma
Skills
Customer relations
Quality assurance
Strong work ethic
Time management skills
Team collaboration
Reliability and punctuality
Loaner vehicle management
Communication skills
Analytical thinking
Documentation management
Professionalism
Attention to detail
Patience and empathy
Expert problem solving
Languages
English
Timeline
Car Loaner Specialist
North Park Subaru At Dominion
01.2026 - CurrentRead More
Cashier
JCPenney
09.2025 - 01.2026Read More
Seasonal Sales Associate
James Avery Artisan Jewelry
11.2024 - 01.2025Read More
Cashier
Wingstop
09.2023 - 04.2025Read More
Smithson Valley High School
High School Diploma
Read More