Laura Garcia
Seattle,WA
Summary
I started my career in property management in 2016 and quickly became passionate about the industry. I started as a leasing professional, within 2 years I was promoted to an Assistant Manager position and lastly a Community Manager. I'm reliable, dedicated and always willing to better myself and career. I have been at Aura West Seattle for four years and I'm ready to take the next step by improving my skills and experience new challenges at a different community. Aura currently has a score of 856 in Reputation.com and 4.3 stars in Google Reviews. I'm dedicated on providing excellent costumer service as well as developing a great relationship with the onsite staff to have a successful day to day operations.
Overview
7
7
years of professional experience
Work History
Community Manager
Greystar Property Management
10.2020 - Current
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Evaluated property conditions and recommended improvements.
- Created policies and procedures for successful community management.
- Communicated effectively with owners, residents, and on-site associates.
Assistant Community Manager
Greystar Property Management
10.2018 - 10.2020
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Increased office organization by creating filing systems and managing confidential information carefully.
- Excellence Awards Nominee for Assistant of the Year in 2018.
Leasing Professional
Greystar Property Management
10.2016 - 10.2018
- Invited prospects to fill out application upon completion of property tour.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Marketed property to local businesses through collateral, emails and phone calls.
- Emerald Award Nominee Rookie of the Year in 2017
Education
No Degree - Medical Assisting
Renton Technical College
Renton, WAHigh School Diploma -
Hazen High School
Renton, WA2002
Skills
- Amenities Expertise
- Daily Operations Management
- Operations Management
- Tenant and Eviction Laws
- Conflict Handling
- Proficient in One Site, OPS, ILM AIRM
- Knowledgeable in Yardi
Languages
Spanish
Native or Bilingual
Timeline
Community Manager
Greystar Property Management
10.2020 - Current
Assistant Community Manager
Greystar Property Management
10.2018 - 10.2020
Leasing Professional
Greystar Property Management
10.2016 - 10.2018
No Degree - Medical Assisting
Renton Technical College
High School Diploma -
Hazen High School
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