Summary
Overview
Work History
Education
Skills
Languages
Timeline
Interests
Interests
AssistantManager

Laura Garzo

Beach Park,IL.

Summary

Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving.

Overview

6
6
years of professional experience

Work History

Internship Student

Schuler Scholarship Program
Waukegan, IL
06.2022 - 08.2022
  • Met with rising Freshmen in college to help answer questions and concerns in order to make them feel more prepared for the coming school year
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.

Mentor

Schuler Scholarship Program
Coral Gables, FL
08.2022 - Current
  • Provided guidance and recommended coping mechanisms for youth dealing with transitioning into college.
  • Assisted youth with homework assignments, sports and fitness, art and literacy
  • Planned, developed and implemented strategies to convey information with key decision makers.

Hostess

The Boiling Crab
02.2022 - Current
  • Greet customers upon entry to the restaurant and inform customers of hours, seating and menu information.
  • Tend to customers special needs, requests and escort them to their assigned dining area
  • Answer customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.

Assistant Manager

Susie’s Country Faire Laundry
01.2018 - Current
  • Assist with managing the daily operations of the laundry facility.
  • Assist at the cash register, Monitored cash intake and deposit records by increasing accuracy and reducing discrepancies.
  • Ensure equipment and the facility are in best operating condition prior to opening.
  • Handle guests' concerns and questions and address these requests in a timely manner.
  • Ensure to maintain the equipment and facility clean for guests following set standards and procedures.
  • Train team members in proper work procedures.

Cashier/Customer Service

Little Caesar’s Pizza
08.2020 - 07.2021
  • Greeted customers in a friendly manner and took customers orders.
  • Proficient with Cash Register Operation; Processed credit card, debit card and cash transactions.
  • Assisted with training new-employees in proper work procedures
  • Worked in a high stress, busy and fast-paced environment.
  • Worked collaboratively with my colleagues to address customer questions, concerns and requests and addressed those in a timely manner to provide high customer satisfaction.

Cashier

Shirl’s
06.2018 - 08.2018
  • Provided friendly and respectful customer service.
  • Took customers food and drink orders at the counter and drive-through; processed card and cash payments.
  • Ensured all orders were accurately made and brought out to the customer in a timely manner.

Education

Bachelor of Arts - Community And Applied Psychology

University of Miami
Miami, FL
05.2025

High School Diploma -

Waukegan High School
Waukegan, IL
05.2021

Skills

  • Team Player
  • Flexible and Adaptable
  • Verbal and Written Communication
  • Active Listening and Communication
  • Spanish
  • Microsoft Word

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Mentor

Schuler Scholarship Program
08.2022 - Current

Internship Student

Schuler Scholarship Program
06.2022 - 08.2022

Hostess

The Boiling Crab
02.2022 - Current

Cashier/Customer Service

Little Caesar’s Pizza
08.2020 - 07.2021

Cashier

Shirl’s
06.2018 - 08.2018

Assistant Manager

Susie’s Country Faire Laundry
01.2018 - Current

Bachelor of Arts - Community And Applied Psychology

University of Miami

High School Diploma -

Waukegan High School

Interests

Learning Languages, Travel, Photography, Volunteering and Community involvement, Podcast

Interests

Learning Languages, Travel, Photography, Volunteering and Community involvement, Podcast

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Laura Garzo