Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
SalesAssociate

Laura Gunter

Madison,NC

Summary

Dynamic sales associate with a proven track record at Jockey, enhancing customer engagement and boosting sales through exceptional service and product knowledge. Skilled in customer service and time management, adept at building relationships and solving problems. Demonstrated ability to increase revenue and maintain high satisfaction levels.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Sales Associate

Jockey
01.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Boot Barn
03.2022 - 11.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Home Health Aide

Caring Touch Home Health Care
01.2021 - 07.2021
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Sales Associate

Ross Dress for Less
03.2009 - 11.2011
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Education

Bachelor - Human Services

Lees-McRae College
Banner Elk, NC

Associates In Science - Addiction And Recovery

Stanly Community College
Albemarle, NC
05.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Problem-solving
  • Outgoing personality
  • Relationship building
  • Verbal and written communication

Certification

Human Services Certificate Addiction and Recovery


North Carolina Certified Peer Support Specialist (NCCPSS)

Additional Information

Volunteer work at Rowan Helping Ministries

Volunteer work with Salvation Army Bell Ringer

Timeline

Sales Associate

Jockey
01.2023 - Current

Sales Associate

Boot Barn
03.2022 - 11.2022

Home Health Aide

Caring Touch Home Health Care
01.2021 - 07.2021

Sales Associate

Ross Dress for Less
03.2009 - 11.2011

Bachelor - Human Services

Lees-McRae College

Associates In Science - Addiction And Recovery

Stanly Community College
Laura Gunter