Summary
Overview
Work History
Education
Skills
Timeline
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Laura Jenkins

Laura Jenkins

Biloxi,MS

Summary

Proven track record in enhancing customer experiences and streamlining transactions, demonstrated during tenure at PetSmart. Skilled in cash register operation and customer service, effectively managing high-volume sales with precision. Excelled in merchandise restocking, ensuring product availability and store organization, contributing to a significant improvement in customer satisfaction and sales efficiency.

Overview

4
4
years of professional experience

Work History

Cashier/Pet Care Associate

PetSmart
02.2022 - Current


  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Cashier/Cook

Raising Canes
04.2021 - 11.2022
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
  • Accurately handled cash register transactions while providing excellent customer service.
  • Cleaned and organized condiment and beverage stations to maintain tidiness.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Managed opening and closing shift kitchen tasks.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.

Education

Associates Of Arts - Science And Medicine

Mississippi Gulf Coast Community College
Gulfport, MS
05.2022

Skills

  • Customer Service
  • Product Recommendations
  • Cash Register Operation
  • Merchandise Restocking
  • Point of Sale proficiency
  • Refunds and exchanges
  • Cash handling expertise

Timeline

Cashier/Pet Care Associate

PetSmart
02.2022 - Current

Cashier/Cook

Raising Canes
04.2021 - 11.2022

Associates Of Arts - Science And Medicine

Mississippi Gulf Coast Community College

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Laura Jenkins