Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Laura Jibson

Midlothian,IL

Summary

Ambitious Retail Sales District Manager with experience administering and enhancing operations for multiple stores across Chicago and Central Illinois. Talented team builder and strategic leader with excellent relationship-building and problem-solving abilities. A team leader with success in guiding, coaching, and motivating employees to be the best version of themselves while upholding company standards.

Overview

24
24
years of professional experience

Work History

Retail Sales District Manager

Sunrun
Chicago, IL
08.2019 - Current
  • Establish ambitious goals for employees to promote achievement and surpass monthly metrics
  • Conduct in-store visits to enhance employee production and build relationships with store managers and employees
  • Participate in daily virtual meetings, in-person visits, and monthly in-person team trainings to encourage employees and enhance performance
  • Responsible for recruiting, hiring, training, and maintaining staffing levels
  • Utilizing Salesforce to assist in-field employees and Tableua for KPIs
  • Upholding SunRun standards with coaching, counseling, and discipline when necessary

Key Holder Leader

Lush Fresh Handmade Cosmetics
Orland Park, IL
10.2018 - 08.2019
  • Demonstrated all products while educating consumers to increase sales
  • Opened the store, verified the cash on hand, ran daily bank deposits, set the daily sales goal, and utilized sales reports to update the team
  • Maintained a key for the business and was notified for alarms and other emergencies
  • Conducted weekly inventory for the sales floor and stock room

Kitchen Manager

Applebee's Grill + Bar
Three Rivers, MI
08.2008 - 12.2016
  • Hired, trained, scheduled, supervised, and held staff accountable to health and safety standards
  • Maintained accurate record of food cost, labor cost, waste management, and all other business related expenses
  • Inspected and sanitized all equipment daily to adhere to state and federal regulations
  • Oversaw daily operations of the kitchen including meal prep, cooking methods, portion sizes, and plate presentation
  • Promoted an atmosphere of teamwork amongst all AppleBee's employees by fostering open communication between all team members
  • Resolved customer complaints in a timely manner while maintaining a positive attitude

Crew Leader

Wendy's International
Three Rivers, MI
01.2000 - 08.2008
  • Trained new hires on job duties, safety protocols, and company policies.
  • Directed team of 10-15 crew members in daily operations and assigned tasks.
  • Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
  • Assisted in resolving customer complaints or issues quickly and efficiently.

Education

Some College (No Degree) - Business Administration And Management

Lake Michigan College
Benton Harbor, MI
05.1998

Skills

  • Workforce Development
  • Team Leadership
  • Team Development
  • Staff Recruiting
  • Employee Scheduling
  • Leadership Skills
  • Goal Setting and Performance Metrics
  • Conflict Management
  • Performance Oversight
  • Team Building Practices
  • Interpersonal Communication
  • Policy Enforcement
  • Recruiting and Hiring
  • Customer Service
  • Action Plans
  • Report Preparation
  • Staff Development
  • Client Relationship Building
  • Staff Management
  • Staff Supervision

Accomplishments

  • 10 SunRun Platinum awards in 2022
  • SunRun Diamond award in 2023
  • Awarded 2 annual league trips

References

References available upon request.

Timeline

Retail Sales District Manager

Sunrun
08.2019 - Current

Key Holder Leader

Lush Fresh Handmade Cosmetics
10.2018 - 08.2019

Kitchen Manager

Applebee's Grill + Bar
08.2008 - 12.2016

Crew Leader

Wendy's International
01.2000 - 08.2008

Some College (No Degree) - Business Administration And Management

Lake Michigan College

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Laura Jibson