LAURA JOHNSON
Longview,TX
Summary
Seasoned Medical Assistant with more than 20 years of experience in fast-paced Medical field. Excellent listening and communication skills. Track record of achieving exceptional results in listening to the patient when interviewing them to be seen by the physician and talking with them and repeating certain details back to them to make sure I have all details correct for the physician. I listen and communicate with the patients because no one knows them as they know themselves.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Christus Trinity Clinic
Carthage, TX.
11.2016 - 06.2018
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing
- Record patients’ medical history, vital statistics, or information such as test results in medical records
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Prepare treatment rooms for patient exams, keeping the rooms neat and clean.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
- Reported changes in patient status regarding drug therapy.
- Increased medication and medical terminology knowledge through research and continuing education.
- Administered medications to patients and remained vigilant for negative side effects.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Kept digital records of patient details, medications, billing and other activities.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Ambulated, turned and positioned patients.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Obtained all prescribed laboratory testing.
- Verified appropriate lab couriers picked up collected lab specimens.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Tested and recorded blood glucose levels.
- Obtained pre- and post-treatment vital signs and weight.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Taught patients about medications, procedures and care plan instructions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms and allergies.
- Sanitized, restocked and organized exam rooms and medical equipment.
Phlebotomist
CPL Laboratory
Longview, TX
06.2018 - 05.2021
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Centrifuged blood samples as outlined in clinical protocols.
- Reviewed patient records for accuracy and completeness.
- Packaged and shipped specimens to central lab daily.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
- Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
Medical Assistant
Wellness Pointe
Longview, TX
10.2021 - Current
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Tested and recorded blood glucose levels.
- Verified appropriate lab couriers picked up collected lab specimens.
- Obtained all prescribed laboratory testing.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Education
Medical Assist - Medical Assisting
Remington College
Shreveport, LAMedical Assistant Certificate - Medical Assisting
Vista College
Longview, TX01.2016
Skills
- Judgment and Decision Making Writing
- Time Management Speaking
- Customer and Personal Service Active Listening
- Medical Terminology
- Blood and Tissue Collection
- Routine Laboratory Testing
- Examination Preparation
- Multi-Line Telephone System Operation
- Operating EKG Equipment
- Coordinating Drug Refills
- Cleaning and Organizing
- Customer Service
- Simple Dressings
- Medical Assistance
- EMR Systems
- Epic Systems
- Removing Sutures
- Appointment Scheduling Software
- Grooming and Bathing Assistance
- Proper Sterilization Techniques
- Rapid Strep Testing
- HIPAA Compliance
- Electronic Charting
- Email Software
- Medical Histories and Vital Statistics
- Professional Bedside Manner
- Time Management
- Pulse Oximetry
- Inventory and Supply Management
- Height and Weight Measurement
- Catheter Change and Preparation
- Medical History Collection
- Centrifuge Operation
- Family Medicine
- Hazardous Waste and Disposal
- Vision and Hearing Tests
- Injury Treatment
- Proper Waste Disposal
- Venipuncture Expertise
- Pulmonary Function Measurement
- Lab Specimens and Collections
- Speaking
- Writing
- Wound Care and Irrigation
Timeline
Medical Assistant
Wellness Pointe
10.2021 - Current
Phlebotomist
CPL Laboratory
06.2018 - 05.2021
Medical Assistant
Christus Trinity Clinic
11.2016 - 06.2018
Medical Assist - Medical Assisting
Remington College
Medical Assistant Certificate - Medical Assisting
Vista College
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