Laura Madrid
Fort Worth
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Medical Receptionist
Cook Children's Medical Center
801 7th Ave Fort Worth, Texas 76104
11.2024 - 02.2026
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Processed insurance verifications and patient information accurately in electronic health records system.
- Assisted patients with inquiries, ensuring a supportive and welcoming environment.
- Coordinated communication between medical staff and patients to enhance service delivery.
Receptionist
Texas Health Care PLLC.
Fort Worth, TX
05.2023 - 10.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Front Desk Receptionist
7 Day Dental Smiles
Fort Worth, TX
08.2022 - 02.2023
- Assisted with scheduling appointments for clients and visitors.
- Responded to inquiries and room requests made online, by phone and via email.
- Scheduled appointments and maintained and updated appointment calendars.
Lead Warehouse Worker
Saddle Creek Corporation
Fort Worth, TX
01.2022 - 08.2022
- Received deliveries, scanned packages and updated orders in internal database.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Read orders to verify attributes and quantities of merchandise.
HR Assistant
Rodeo Dental
Fort Worth, TX
12.2012 - 12.2015
- Compiled employee records such as personal information, attendance, benefits, performance reviews, and terminations.
- Processed payroll data including hours worked, overtime approval, vacation time tracking, garnishments and deductions.
- Handled sensitive and confidential employee information with complete discretion.
Marketing
Rodeo Dental
Fort Worth, TX
11.2011 - 12.2012
- Collaborated with others to discuss new opportunities.
- Attended industry-related events to promote the company and build networks
- Assisted in organizing promotional events and tradeshows.
Education
High School Diploma -
Diamond Hill-Jarvis High School
Fort Worth, TX05-2008
Skills
- Scheduling
- Data Entry
- Time Management
- Multitasking and Prioritization
- Verbal and Written Communication
- Telephone etiquette
Languages
English
Spanish
Education and Training
other
Timeline
Medical Receptionist
Cook Children's Medical Center
11.2024 - 02.2026
Receptionist
Texas Health Care PLLC.
05.2023 - 10.2024
Front Desk Receptionist
7 Day Dental Smiles
08.2022 - 02.2023
Lead Warehouse Worker
Saddle Creek Corporation
01.2022 - 08.2022
HR Assistant
Rodeo Dental
12.2012 - 12.2015
Marketing
Rodeo Dental
11.2011 - 12.2012
High School Diploma -
Diamond Hill-Jarvis High School