LAURA MATHIS
San Antonio,TX
Summary
Dynamic professional with extensive experience at the Federation of State Medical Boards, specializing in analytical problem-solving and customer service. Expertise in accounts receivable management and Microsoft Office, ensuring integrity of physician credentials and enhancing operational efficiency. Proven ability to maintain organized work environments, leading to increased client satisfaction and streamlined processes.
Overview
16
16
years of professional experience
Work History
Receptionist
Red McCombs Superior
San Antonio, TX
2019.05 - Current
- Greeting clients and visitors and answering general questions
- Answering phones and directing calls to the appropriate staff members
- Scheduling appointments and maintaining the daily calendar of appointments
- Managing client paperwork and updating records in the business’s database
- Managing daily deposits and printing out batch reports
Sales Associate
Quinceaneras and Bridals
San Antonio, TX
2014.03 - 2019.03
- Processed customer purchases and layaway’s
- Collected and deposited high volume of money
- Collected phone payments and answered emails
- Maintained cleanliness and organized boutique
- Ensured that customers are given great customer service
Cash Control Clerk
Sea World San Antonio
San Antonio, TX
2012.07 - 2014.03
- Prepared daily tills
- Delivered and retrieved money bags as well as reconciled daily activities against companies cash log
- Developed the delivery schedule to ensure maximum team and property safety
- Identified, resolved, and reported discrepancies
- Consistently practiced safe work habits, including the use of personal protective equipment
Senior Analyst
Federation of State Medical Boards
Euless, TX
2009.07 - 2011.11
- Verified the credentials of Physicians licensure
- Collected and stored high quality primary source of core credentials
- Ensured that State Medical Boards received information verified
- Handled verification directly from the source eliminating fraudulent documentation
- Maintained office cleanliness and organized work environment
Education
Medical Transcriptionist -
San Antonio College of Medical and Dental
San Antonio, TX08.1992
High School Diploma -
Oliver Wendell Holmes High School
San Antonio, TX05.1986
Skills
- Accounts receivable and payable management
- Customer service excellence
- Microsoft Office proficiency
- Data entry
- Cash handling
- Appointment scheduling
- Office organization
- Analytical and problem-solving skills
Timeline
Receptionist
Red McCombs Superior
2019.05 - Current
Sales Associate
Quinceaneras and Bridals
2014.03 - 2019.03
Cash Control Clerk
Sea World San Antonio
2012.07 - 2014.03
Senior Analyst
Federation of State Medical Boards
2009.07 - 2011.11
Medical Transcriptionist -
San Antonio College of Medical and Dental
High School Diploma -
Oliver Wendell Holmes High School