Laura Montellano-Lopez
Baytown,TX
Summary
Hello 👋🏽 ! I’m Laura and I’m 17 currently looking for employment, I am a fast learner, I’m kind, focused, and dedicated and capable to take on any job. I have full week & weekend availability and available for an interview at any time!
Overview
2
2
years of professional experience
Work History
Cashier
Popeyes® Louisana Kitchen
08.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Assisted customers with bagging items, displaying excellent customer service skills.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved issues and maintained customer service standards.
Waitress/Restaurant Cashier
Caribbean Hangout
10.2022 - 05.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
Robert E. Lee High School, Baytown, TX, US
Baytown, TX05.2025
Skills
- Customer Service
- Customer Assistance
- Patience and Empathy
- Time management skills
- Reliability and punctuality
- Cash handling and management
- Customer Relations
- Written and verbal communication
- Guest inquiries
- Active Listening
- Adaptable and Flexible
- Work Task Prioritization
Service
Very attentive and always strive to provide the best service I can as an employee to customers and others! I always stay kind with a positive and great attitude, very efficient and problem solving.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier
Popeyes® Louisana Kitchen
08.2023 - Current
Waitress/Restaurant Cashier
Caribbean Hangout
10.2022 - 05.2023
High School Diploma -
Robert E. Lee High School, Baytown, TX, US