Summary
Work History
Education
Skills
Timeline
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Laura Murawski

Laura Murawski

Buffalo,NY

Summary

Resourceful Debt Recovery Specialist known for high productivity and efficient task completion. Excel in, regulatory compliance, and customer service, problem-solving, and empathy. Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.

Work History

Debt Recovery Specialist

Firstsource Advantage LLC
Amherst, NY
07.2024 - Current
  • Analyzed financial accounts to determine the best course of action for debt collection.
  • Researched and verified customer information to ensure accurate contact details.
  • Provided customers with product information and resolved their issues in a timely manner.
  • Monitored customer feedback to identify areas of improvement in services or products offered by the company.

Education

Cosmetology

Continental School of Beauty Culture - West Seneca
Buffalo, NY
12-2009

High School Diploma -

Griffith Institute High School
Springville, NY
01-2006

Skills

  • Call center experience
  • Issue investigation
  • Patience and Persistence

Timeline

Debt Recovery Specialist

Firstsource Advantage LLC
07.2024 - Current

Cosmetology

Continental School of Beauty Culture - West Seneca

High School Diploma -

Griffith Institute High School

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Laura Murawski