Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
Delivery driver

laura neuenschwander

Spark Driver
Sauk Rapids,MN
1
Language
1
Certification
29
Years of experience
Restaurant Manager overseeing customer service, team coordination, and day-to-day floor execution in a fast-paced dining setting. Brings a long-standing restaurant operations background that supports guest support, staff coordination, and steady service during busy periods. Known for maintaining inventory control, clean work areas, and a dependable customer experience.

Work History

Sales Associate

1 Year 2 Months
Hirschfield's | 09.2025 - Current
  • Handle 200+ customer questions weekly while guiding shoppers to paint, stain, and home-improvement products.
  • Maintain a clean, organized, and well-stocked sales floor to support an easy shopping experience.
  • Support inventory management by stocking shelves and keeping product displays ready for customers.
  • Recommend products based on customer needs, using product knowledge to match options to project goals.

Delivery driver

3 Years 3 Months
Amazon flex | 08.2023 - Current
  • Optimize daily 200+ delivery routes to reduce fuel use and improve stop sequencing.
  • Resolve delivery discrepancies quickly to protect customer satisfaction and keep routes moving.
  • Use GPS navigation and maps to select efficient routes and adjust for changing road conditions.
  • Maintain accurate handoff communication with customers to support smooth, on-time deliveries.

Delivery driver

4 Years 6 Months
Spark Driver | 05.2022 - Current
  • Provide courteous customer service during deliveries, answering questions and resolving handoff issues professionally.
  • Use GPS navigation to adjust routes quickly and complete stops efficiently in changing traffic conditions.
  • Load and unload deliveries carefully, keeping items organized and ready for timely handoff.

Restaurant Manager

21 Years 1 Month
Viking Restaurants LLC | 09.1997 - 10.2018
  • Managed daily restaurant operations, coordinating service flow, customer needs, and front-line problem resolution.
  • Trained, coached, and evaluated a 40-person team to strengthen performance and accountability.
  • Monitored inventory levels and ordered food, beverages, supplies, and equipment to keep stock available.
  • Applied cost controls to reduce waste and limit expenses while protecting food quality and service standards.
  • Built employee schedules and staffing plans to align labor coverage with daily demand.

Education

High School Diploma

Skills

Customer service
Sales consultation
Product knowledge
Merchandising standards
Route planning
Delivery logistics
GPS navigation
Route optimization
Restaurant management
POS operation
Cash handling
Staff supervision

Certification

Driver's License

Personal Information

  • Driving License: Driver's License
  • Work Permit: Authorized to work in the US for any employer

Languages

English

Timeline

Sales Associate

Hirschfield's
09.2025 - CurrentRead More

Delivery driver

Amazon flex
08.2023 - CurrentRead More

Delivery driver

Spark Driver
05.2022 - CurrentRead More

Restaurant Manager

Viking Restaurants LLC
09.1997 - 10.2018Read More

High School Diploma
Read More
laura neuenschwander