Laura Nolff
Astatula,FL
Summary
Compassionate and understanding individual driven by the desire to make life easier for others. Strong team player constantly seeking sustainable and innovative solutions through dedicated research and observation. Demonstrates a strong work ethic and strives for both individual and team success. Capabilities as a leader enhance ability to contribute effectively in any professional setting.
Overview
11
11
years of professional experience
Work History
Front Desk and Scheduling Manager
Emery Medical Solutions
07.2023 - Current
- Promote teamwork among employees, overseeing staff productivity to successfully reach a common goal
- Effectively manage situations among patients and coworkers using strong interpersonal skills and compassion
- Educate and train new employees showing others the importance of being detail oriented to promote accuracy and care
- Compile patient records for attorney cases, (i.e
- subpoenas)
- Introduce problem solving solutions to upper management team to ensure better workflow and communication among staff and our patients
Front Desk Receptionist
Emery Medical Solutions
05.2014 - Current
- Provide exceptional and caring service to our patients using excellent communication and understanding
- Efficiently multitask in a fast-paced environment while making over 800 phone calls a month
- Accurately schedule and prep patients at radiology facility in a fast-paced environment
- Manage patient medical records by coordinating with external medical professionals
- Coordinate with radiologist, technologist, and insurance departments to ensure patient receives the best care in a timely manner
Intern
Hospitality Resources & Design
10.2018 - 04.2019
- Provided design solutions to clients at a hospitality firm
- Designed a South Beach hotel room and presented to hospitality design staff
- Developed floorplans and window elevations to scale in AutoCad
- Attended staff and sales pitch meetings with representatives for commercial interior services
- Organized design files in Excel for commercial business
Intern
Kelly Shah Design, LLC
05.2018 - 08.2018
- Selected textiles, furniture, color schemes and implemented design solutions for residential clients
- Coordinated color schemes and performed installations for residential clients
Education
Bachelor of Applied Science - Interior Design
Seminole State College
Heathrow, FL01.2019
Certificate - Residential Staging
Seminole State College
Heathrow, FL01.2016
Associate of Arts -
University of North Florida
Jacksonville, FL01.2015
Skills
- Team leadership
- Customer service expertise
- Effective communication
- Team Player
- Strong Work Ethic
- Time Management
- Detail Oriented
- Word
- Powerpoint
- Photoshop
- AutoCad
- Revit
- Drafting
- Historic Building Preservation
- Sustainable Design
- Construction Documents and Building Codes
- Textiles and Materials for Interiors
Timeline
Front Desk and Scheduling Manager
Emery Medical Solutions
07.2023 - Current
Intern
Hospitality Resources & Design
10.2018 - 04.2019
Intern
Kelly Shah Design, LLC
05.2018 - 08.2018
Front Desk Receptionist
Emery Medical Solutions
05.2014 - Current
Certificate - Residential Staging
Seminole State College
Associate of Arts -
University of North Florida
Bachelor of Applied Science - Interior Design
Seminole State College
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