LAURA O'BRIEN
Watertown,Connecticut
Summary
Assessed patient history and developed treatment plans aligned with the client's life goals. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Crisis Counselor position. Ready to help the team achieve company goals.
Overview
25
25
years of professional experience
Work History
Crisis Counselor Volunteer
Crisis Text Line
07.2023 - Current
- Offered supportive counseling and crisis intervention to individuals in crisis.
- Collaborated with mental health professionals to coordinate comprehensive care for clients.
- Utilized motivational interviewing techniques to increase client engagement in treatment.
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
Business Owner
Diamond Lil's Cafe
05.2008 - Current
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based on costs and fees for successfully operating the business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Head Bartender
Scruples Cafe
04.1998 - 10.2007
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out the cash register and prepared cashier reports at the close of business.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Crafted special drink and cocktail menu items for seasonal offerings.
Education
Bachelor of Science - Human Services
Post University
Waterbury, CT12.2023
Skills
- Educate Clients
- Counseling Services
- Professional Consultations
- Resident Support
- Counsel Clients
- Customer Satisfaction
- Client Support
- Grief Support
objectives
A position as a Crisis Counselor Intern where I can gain the proper knowledge needed to help clients during their crises.
Timeline
Crisis Counselor Volunteer
Crisis Text Line
07.2023 - Current
Business Owner
Diamond Lil's Cafe
05.2008 - Current
Head Bartender
Scruples Cafe
04.1998 - 10.2007
Bachelor of Science - Human Services
Post University
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