Laura Olivas
El Paso,TX
Summary
At Ross Dress for Less, I spearheaded initiatives that significantly reduced shrinkage rates, leveraging my expertise in risk management and effective communication. By implementing targeted strategies and fostering team collaboration, I enhanced asset protection and staff training, leading to a culture of vigilance and accountability.
Overview
2
2
years of professional experience
Work History
Loss Prevention Specialist
Ross Dress for Less
El Paso, TX
05.2022 - Current
- Analyzed store layout for potential vulnerabilities, recommending improvements to reduce opportunities for theft.
- Responded swiftly to emergency situations within the store, ensuring customer and employee safety during incidents such as theft or disturbances.
- Trained new employees on company loss prevention protocols, contributing to a culture of accountability and vigilance.
- Conducted thorough investigations of suspected internal and external theft cases, leading to increased resolution rates.
- Facilitated strong communication between store staff and loss prevention team, fostering awareness and cooperation among all personnel.
- Enhanced store security through regular surveillance and monitoring activities.
- Collaborated with management to develop effective loss prevention policies and procedures tailored to store-specific needs.
- Maintained detailed records of all loss prevention activities, ensuring accuracy and timely reporting to management.
Skills
- Risk Management
- Incident Reporting
- Policy Enforcement
- External Theft Prevention
- Internal Theft Prevention
- Asset Protection
- Staff Training
- Professionalism
- Team building
- Active Listening
- Effective Communication
Timeline
Loss Prevention Specialist
Ross Dress for Less
05.2022 - Current