Summary
Work History
Education
Skills
Timeline
Generic

Laura Ramos

San Antonio

Summary

Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Work History

Sr.Community Outreach Specialist

University Health
San Antonio
  • Company Overview: Connecting kids to coverage
  • Assist families enroll there children in state benefits: Medicaid, CHIP, SNAP, and or TANF
  • Knowledge of requirements for state benefit
  • Organized and facilitated workshops on topics related to community outreach initiatives.
  • Developed strategies for engaging hard-to-reach populations through innovative approaches.

Finance Administrative Assistant

BCFS Health and Human Services
San Antonio
  • Assist Finance Chief Excecutive Officer and finance department.
  • Provided support to finance team members including preparing reports, creating spreadsheets, and entering data into accounting systems.
  • Coordinated with external auditors during annual audits.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Processed invoices, credit memos, payments, and other transactions as needed.

File Clerk

BCFS Health and Humans Services
San Antonio
  • Maintain accurate filling system and daily log of all financial document: Account Receivable documents, Accounts Payable Documents and Fiscal Year audits.
  • Sorted and distributed mail on a daily basis.
  • Prepared labels for new files and folders as needed.
  • Created new files when necessary following established protocols.
  • Verified accuracy of filing information prior to indexing documents into the system.
  • Monitored file inventory levels and reordered supplies as necessary.
  • Audited existing files to ensure accuracy of information on a regular basis.
  • Retrieved requested files from archives or other offsite locations.

Payroll Specialist Assistant

TSC Staffing Agency
Oklahoma City
  • Process direct deposits, preparing paper checks and maintain payroll records.
  • Prepared quarterly reports for government agencies such as 941s, W-2s, 1099s.
  • Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
  • Responded promptly to inquiries from employees regarding their paychecks or deductions.
  • Assisted with auditing processes related to payroll.
  • Processed payroll for over 500 employees bi-weekly, ensuring accuracy of pay and deductions.

Recruiter

TSC Staffing
Oklahoma City
  • Reviewed resumes, conducted phone screens, and managed candidate pipelines.
  • Ensured compliance with applicable laws and regulations regarding recruitment activities.
  • Coordinated background checks on successful candidates prior to offer acceptance.
  • Ensured compliance with federal, state, and local employment laws and regulations.
  • Conducted in-depth interviews with top candidates to assess skills and fit.

Front-End Team Leader

Ross Dress for Less
San Antonio
  • Served as point-of-contact between customers and internal teams regarding escalated issues requiring special attention.
  • Monitored staff performance to ensure adherence to customer service standards.
  • Conducted inventory audits to ensure accuracy of product levels in the register area.

Education

Bachelor of Arts - Multidisciplinary Studies

The University of Texas at San Antonio
San Antonio, TX
12.2023

Associate of Arts - Teaching

Alamo Colleges
San Antonio, TX
05.2021

High School Diploma -

Thomas Jefferson High School
01.2008

Skills

  • Time Management
  • Organizational Skills
  • Payroll Management
  • Kronos Payroll System
  • Business Document Drafting
  • Effective Communication
  • Adaptability
  • Decision Making
  • Communication
  • Bilingual Proficiency
  • Writing Skills
  • Verbal Communication
  • Cultural Awareness's
  • Excel for Business
  • Microsoft Office
  • State benefit enrollment
  • Financial documentation
  • Problem solving
  • Nonprofit experience
  • Administration and management

Timeline

Sr.Community Outreach Specialist

University Health

File Clerk

BCFS Health and Humans Services

Recruiter

TSC Staffing

Finance Administrative Assistant

BCFS Health and Human Services

Payroll Specialist Assistant

TSC Staffing Agency

Front-End Team Leader

Ross Dress for Less

Bachelor of Arts - Multidisciplinary Studies

The University of Texas at San Antonio

Associate of Arts - Teaching

Alamo Colleges

High School Diploma -

Thomas Jefferson High School

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Laura Ramos