Maria Silva
Logan
Summary
Dynamic professional with a strong work ethic and integrity, experienced at JBS Swift as a Cashier. Proven ability in customer service and conflict resolution, enhancing customer satisfaction. Bilingual in English and Spanish, skilled in team collaboration and process improvement, ensuring operational effectiveness in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Cashier
JBS Swift
Hyrum, UT
08.2023 - Current
- Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
- Maintained cleanliness and organization of checkout areas to enhance shopping experience.
- Assisted in training new cashiers on company policies and operational procedures.
- Resolved customer inquiries and complaints promptly, fostering positive relationships.
Technician
Thermo Fisher Scientific Inc.
Logan, UT
04.2019 - 10.2022
- Collaborated with team members to enhance workflow processes and improve productivity.
- Recommended process improvements that led to increased operational effectiveness within the team.
- Assisted in the training of new technicians on safety protocols and equipment handling.
- Used Team work to assemble medical chambers
- Ensured the right PCD's used in the process were correct and filled out right
Quality Control Analyst/Machine Operator
FreeForm Polymers
Logan, UT
04.2017 - 03.2018
- Conducted thorough inspections of raw materials and finished products to ensure compliance with quality standards.
- Collaborated with production teams to identify quality issues and implement corrective actions.
- Developed and maintained quality documentation, including inspection reports and standard operating procedures.
- Operated a plastic mold machine and ensured it was ran safley and correctly
Education
High School Diploma -
Mountain Crest High School
Hyrum, UT05-2002
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Reliability and punctuality
- Written and verbal communication
- Bilingual English/Spanish, fluent
- Conflict resolution
- Product knowledge
Timeline
Cashier
JBS Swift
08.2023 - Current
Technician
Thermo Fisher Scientific Inc.
04.2019 - 10.2022
Quality Control Analyst/Machine Operator
FreeForm Polymers
04.2017 - 03.2018
High School Diploma -
Mountain Crest High School