Laura Strawn
Laguna Hills,CA
Summary
A talented Site Manager is known for being well-rounded and personable. Very committed to business initiatives and goals. Pursuing a new role where an understanding of the healthcare industry will be widely appreciated. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Radiology Scheduler
Memorial Care Saddleback Medical Center
Laguna Hills, CA
07.2022 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Wave Imaging Site Manager
Laguna Hills And Laguna Woods
02.2021 - Current
- Hiring / Training / Evaluations
- Coaching / Discipline
- Payroll
- Maintains inventory of supplies, medical and non medical
- Monthly financial report
- Enhancing the patient experience
- Compliance with HIPAA, OSHA, Covid-19
- Monitors radiation exposures
- Promoting a productive and positive work environment
- Maintains relationships with physicians and radiologist
- QA compliance
- Medication reconciliation weekly
- PACS
Front Office Float
Orange County Urology Associates
11.2019 - 02.2021
- Proficient with Urochart and Carecloud
- Collects copays and account balance payments
- Update appointments and accommodate last-minute schedule changes
- Monitor safety, health and sanitation process
- Train new employees on policies and procedures
- Schedule for 11 doctors
- Scheduled for the PA and the nurses
- Work for 5 of the offices
Radiology Scheduler
Contract
10.2018 - 11.2019
- Schedule STAT exam
- Demonstrates flexibility in accepting schedule and work assignments
- Follow policies and procedures
Schedule an average of 50-60 appointments per day - Schedule CT, Ultra Sound, MRI, and Nuclear Medicine exams
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Employee of the month twice
Shift Supervisor
CVS Health
11.2013 - 10.2018
- Establish staff schedules based on availability and company needs
- Develop department goals, objectives, and procedures
- Hire and train
- Communicate with staff to ensure proper procedures for patient care
- Educate staff on state and federal regulations
- Develop financial and growth goals
- Encourage creative thinking and problem solving
- Scheduled staff breaks and authorized overtime
- Processed weekly timesheets for payroll
Supervisor
Ross Dress For Less
11.2008 - 11.2013
- Communicate new or revised policies to employees
- Encourage empowerment, morale, and teamwork
- Proactive work environment and prompt problem solving
- Collaborated with management to correct problems
- Resolved and satisfied customer inquiries
- Implemented training programs
- Employee of the month four consecutive years
Education
Master of Health Administration -
University of Phoenix
08.2020
Bachelors of Science - Health Administration
University of Phoenix
11.2018
Associate of Arts - Health Administration/Health And Wellness
University of Phoenix
09.2016
Skills
- Budget Administration
- Analytical and Critical Thinking
- Safety Auditing
- Accounts Payable and Accounts Receivable
- Managing Medical Practices
- Compliance with Regulatory Guidelines
- Direct Patient Care
- Efficiency Improvement
Timeline
Radiology Scheduler
Memorial Care Saddleback Medical Center
07.2022 - Current
Wave Imaging Site Manager
Laguna Hills And Laguna Woods
02.2021 - Current
Front Office Float
Orange County Urology Associates
11.2019 - 02.2021
Radiology Scheduler
Contract
10.2018 - 11.2019
Shift Supervisor
CVS Health
11.2013 - 10.2018
Supervisor
Ross Dress For Less
11.2008 - 11.2013
Master of Health Administration -
University of Phoenix
Bachelors of Science - Health Administration
University of Phoenix
Associate of Arts - Health Administration/Health And Wellness
University of Phoenix
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