Laura Tidwell
Beaufort,SC
Summary
Detail-oriented property management expert with a strong background in financial oversight and team leadership. Committed to enhancing service quality, ensuring compliance, and driving operational efficiencies across multiple properties.
Overview
29
29
years of professional experience
Work History
District Property Manager
Harbor 40 LLC
Ridgeland, SC
02.2022 - Current
- Oversaw daily operations of multiple properties, ensuring compliance with regulations and standards.
- Managed tenant relations, resolving issues promptly to maintain high satisfaction levels.
- Developed and implemented maintenance schedules to enhance property performance and longevity.
- Conducted regular property inspections, identifying areas for improvement and initiating corrective actions.
- Led budgeting processes for property expenditures, optimizing resource allocation across portfolios.
- Mentored junior staff in best practices for property management and customer service excellence.
- Streamlined reporting processes, improving accuracy and timeliness of financial data submissions.
- Collaborated with vendors to negotiate contracts, achieving cost savings while maintaining service quality.
Project Manager
Elite Investment Group LLC
Beaufort, SC
01.2002 - 01.2022
- Led cross-functional teams to deliver complex investment projects on time and within budget.
- Developed and implemented project management methodologies to enhance efficiency and streamline processes.
- Coordinated project schedules, resources, and stakeholder communications to ensure alignment with strategic goals.
- Mentored junior project managers, fostering professional growth and enhancing team performance.
- Analyzed project risks and developed mitigation strategies to minimize potential impacts on timelines and deliverables.
- Facilitated regular project status meetings, ensuring transparency and accountability among team members.
- Utilized project management software to track progress, manage documentation, and report outcomes effectively.
- Cultivated relationships with clients and stakeholders to drive engagement and support successful project execution.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Branch Manager
StarMed Staffing
Augusta, Georgia
02.1998 - 01.2002
- Led branch operations, ensuring compliance with industry regulations and company policies.
- Developed strategies to enhance client relationships, driving customer satisfaction and retention.
- Oversaw recruitment and training of staff, fostering a high-performance team environment.
- Analyzed performance metrics to identify areas for operational improvement and implement solutions.
- Managed financial budgets, optimizing resource allocation for increased profitability.
- Coordinated with cross-functional teams to streamline processes and improve service delivery efficiency.
- Cultivated partnerships with local healthcare facilities to expand service offerings and market reach.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Education
Associate of Science -
East Georgia College
Swainsboro, GASkills
- Tenant relations
- Property inspections
- Budgeting and financial analysis
- Rent collection
- Marketing
- Buildium
- Attention to detail
- Excellent communication
Timeline
District Property Manager
Harbor 40 LLC
02.2022 - Current
Project Manager
Elite Investment Group LLC
01.2002 - 01.2022
Branch Manager
StarMed Staffing
02.1998 - 01.2002
Associate of Science -
East Georgia College