Laura Timmons
BORGER,TX
Summary
Dedicated Member Service Specialist who resolves inquiries and ensures compliance. I do my best to make sure that my members do not leave until all of their questions have been answered or I have sent them to someone else who can answer them.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Member Service Specialist
Education Credit Union
Stinnett, TX
04.2022 - Current
- Provided exceptional member service by addressing inquiries and resolving issues efficiently.
- Facilitated account openings and closings, ensuring compliance with credit union policies.
- Assisted members in navigating online banking tools and services for improved access.
- Notarized Documents
- Monitored and maintained compliance with industry regulations.
Stocker
Walmart
Borger, TX
01.2019 - 04.2022
- Stocked shelves efficiently to ensure product availability for customers.
- Organized merchandise displays to enhance store presentation.
- Welcomed customers and helped them find exactly what they were looking for.
- Fostered a positive customer experience through effort of listening to them intently and providing insight.
Education
Bachelor of Public Relations - Public Relations & Applied Communication
West Texas A&M University
Canyon, TX05.2021
Skills
- Customer service
- Phone Etiquette
- Notary
- Exceptional communication
- Confidentiality
- Attention to detail
- Adaptability
Certification
Notary Public, State of Texas
Timeline
Member Service Specialist
Education Credit Union
04.2022 - Current
Stocker
Walmart
01.2019 - 04.2022
Bachelor of Public Relations - Public Relations & Applied Communication
West Texas A&M University