Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Yudy Lemus Lopez

Summary

Experienced with delivering comprehensive beauty services, including skincare, makeup, and hair styling. Utilizes keen eye for detail to ensure client satisfaction and maintain high standards. Track record of building strong client relationships and fostering welcoming environment.

Hardworking nail technician bringing 2+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth

Overview

4
4
years of professional experience
1
1
Certification

Work History

Member Service Specialist

Costco
10.2023 - Current
  • Assisted in training new team members, sharing best practices, and contributing to a cohesive work environment.
  • Participated actively in continuous improvement initiatives that bolstered member satisfaction and increased overall team performance.
  • Recommended specific products and services in alignment with individual needs, requirements, and specifications.
  • Enhanced member satisfaction by providing exceptional customer service and addressing inquiries promptly.
  • Educated customers about billing, payment processing and support policies and procedures.

Cosmetology Student

San Jose City College
01.2024 - 01.2025
  • Mentored fellow students in various cosmetology practices by sharing expertise gained through hands-on experience and coursework completion.
  • Enhanced client satisfaction by providing personalized cosmetology services tailored to individual needs and preferences.
  • Provided thorough consultations before each appointment to understand client goals thoroughly and create customized plans accordingly.
  • Demonstrated proficiency in various hair styling techniques, including cutting, coloring, perming, straightening, extensions application, and updo creation.
  • Developed strong multitasking abilities while balancing coursework requirements alongside hands-on training in a fast-paced salon environment.
  • Expanded knowledge of industry trends and techniques by attending workshops, trade shows, and ongoing professional development opportunities.
  • Collaborated with team members to deliver outstanding customer service, ensuring seamless experiences for clients from start to finish.
  • Managed time effectively to accommodate multiple appointments within a single day without compromising quality or customer satisfaction levels.
  • Assisted in salon operations, including inventory management, scheduling appointments, and maintaining a clean and organized work environment.

Mobile Expert

Metro by T-Mobile
08.2021 - 08.2023
  • Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
  • Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
  • Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
  • Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
  • Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.

Education

Cosmetology - Cosmetology

San Jose City College
San Jose, CA
05-2025

Skills

  • Customer service standards
  • Strong empathy
  • Customer engagement
  • Exceptional communication
  • Teamwork and collaboration
  • Customer service
  • Multitasking Abilities
  • Teamwork
  • Problem-solving abilities
  • Calm and professional under pressure
  • Active listening
  • Money handling

Accomplishments

  • Supervised team of 6 staff members.
  • Resolved product issue through consumer testing.
  • Achieved hair transformations, facials, makeup , waxing etc. by completing a Cosmetology proof education training on the daily.
  • Documented and resolved any issues by providing full explanation which led to inform clients about infection control to be aware of the correct way to help treat any difficulties or infections that could not be worked on.
  • Achieved customer relationships through effectively reaching customer satisfaction.

Certification

  • Licensed Cosmetologist
  • Proof of Training
  • Barbicide Certification


Languages

English
Full Professional
Spanish
Full Professional

Timeline

Cosmetology Student

San Jose City College
01.2024 - 01.2025

Member Service Specialist

Costco
10.2023 - Current

Mobile Expert

Metro by T-Mobile
08.2021 - 08.2023

Cosmetology - Cosmetology

San Jose City College
Yudy Lemus Lopez