Laura Torres
Phoenix,Arizona
Summary
Dynamic sales associate with proven success at Turn Style Consignment, enhancing customer satisfaction through exceptional service and effective merchandising. Bilingual in English and Spanish, skilled in problem-solving and teamwork, I consistently achieved sales goals while fostering positive relationships, driving engagement, and maintaining high standards of store presentation.
Overview
7
7
years of professional experience
Work History
Sales Associate
Turn Style Consignment
01.2025 - Current
- Assisted customers in selecting clothing, enhancing overall shopping experience and satisfaction.
- Maintained visual merchandising standards to promote product visibility and drive sales.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy and timeliness.
- Trained new staff on store policies, customer service techniques, and inventory management practices.
- Implemented promotional displays that effectively highlighted seasonal collections, boosting customer engagement.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and loyalty.
- Collaborated with team members to achieve sales goals and improve store performance metrics.
- Boosted store sales through effective merchandising, appealing visual displays, and strategic product placement.
Stocker
Walmart
03.2025 - 09.2025
- Organized and rotated stock to ensure freshness and compliance with inventory standards.
- Conducted regular stock audits to maintain accurate inventory levels and reduce discrepancies.
- Provided bilingual support to customers, resolving inquiries efficiently and enhancing satisfaction.
- Operated forklifts and pallet jacks safely for transporting stock throughout the facility.
- Streamlined stock rotation practices, reducing waste through effective management of perishable items.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
Sales Associate
Central Market HEB
11.2022 - 10.2024
- Engaged customers through personalized service, enhancing overall shopping experience.
- Processed transactions efficiently utilizing point-of-sale systems, ensuring accuracy and speed.
- Maintained store presentation standards by organizing merchandise displays and conducting inventory checks.
- Assisted in training new sales associates on product knowledge and customer interaction techniques.
- Gained knowledge in all sections in front of house department
Deli Associate
Sprouts Market
03.2020 - 05.2022
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated deli equipment safely, ensuring compliance with health and safety regulations.
- Assisted in inventory management by tracking product levels and minimizing waste.
- Prepared high-quality deli products, adhering to company standards for freshness and presentation.
Sales Associate
Soap Des Jour
10.2018 - 01.2020
- Maintained product knowledge and provided reliable, friendly customer service
- Increased sales by offering advice on products/purchases
- Achieved monthly sales goals by promoting products benefits and enrolling new clients in reward programs
- Retained excellent client satisfaction ratings through outstanding service history
- Organized racks and shelves to maintain store visuals appeal, engaged with customers and promoted merchandise
Education
High School Diploma -
Crestview College Prep High School
Phoenix, AZ01-2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multitasking Abilities
- Dependable and responsible
- Computer skills
- Organizational skills
- Organization and time management
- Verbal communication
- Fluent in both English and Spanish
Languages
Spanish
Native or Bilingual
Timeline
Stocker
Walmart
03.2025 - 09.2025
Sales Associate
Turn Style Consignment
01.2025 - Current
Sales Associate
Central Market HEB
11.2022 - 10.2024
Deli Associate
Sprouts Market
03.2020 - 05.2022
Sales Associate
Soap Des Jour
10.2018 - 01.2020
High School Diploma -
Crestview College Prep High School
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