Laura White
New Smyrna Beach,FL
Summary
I have worked in the service industry for over 15 years.
Overview
14
14
years of professional experience
Work History
Server
Brimstone Woodfire Grill
03.2015 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Server Trainer 7 years
- Hosted staff trainings, basic serving, wine and alcohol certificationsKey Employee (Manager in Training) 4 years
- Manage shifts
- Closing duty, close restaurant, safe count, corporate emails, floor plans for next day
- Plan large catering events
Server
Cheesecake Factory
09.2010 - 11.2014
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Disney College Program Intern
Disney
01.2010 - 06.2010
- Collaborated in professional team to solve workflow issues.
- Interacted with customers by phone, email, or in-person to provide information.
- Analyzed problems and worked with teams to develop solutions.
- Facilitated successful completion of projects from concept to launch.
- Worked at Disney Hollywood Studios
- Quick food and beverage
Education
Broward College
Fort Lauderdale, FL08.2009
High School Diploma -
Pembroke Pines Charter Highschool
Pembroke Pines, Fl06.2008
Skills
- Order Accuracy and Delivery
- Patron Rapport
- Hors D' Oeuvres Service
- To-Go Order Preparation
- Create excellent dinning experience
- Create Regulars
- Fine dinning experence
Timeline
Server
Brimstone Woodfire Grill
03.2015 - 08.2023
Server
Cheesecake Factory
09.2010 - 11.2014
Disney College Program Intern
Disney
01.2010 - 06.2010
Broward College
High School Diploma -
Pembroke Pines Charter Highschool