Laura Wright
Brooklyn,NY
Summary
Experienced and successful real estate office and property manager with a proven track record in managing all aspects of a real estate office and sales transactions. Seeking a position as Resort Manager where I can utilize my experience and skills to contribute to business growth and development and provide extraordinary quality care and service to it's residents and guests
Overview
23
23
years of professional experience
Work History
Real Estate Office Manger/Licensed Real Estate Agent
Century 21 Homefront
Brooklyn, NY
07.2006 - Current
- Responsible for managing and operating highly reputable and successful real estate office with over 80 million in annual sales and 24 employees
- List, advertise and manage all sale and rental properties
- Address client and customer concerns and complaints with professionalism, efficiency and upmost quality care and service
- Meet and communicate with sellers, buyers, tenants, landlords, brokers, attorneys, loan officers, appraisers, service providers and vendors to ensure a smooth transaction
- Prepare and present listing agreements, sales contracts, leases, deal sheets, broker invoices, comparative market analysis, income and expense and profit and loss sheets
- Supervise and train administrative assistants and assist and coach real estate sales agents
- Help develop and implement standard operating procedures and ensure that all guidelines and laws are met
Senior Relationship Manager
Santander Bank
Brooklyn, NY
09.2014 - 04.2021
- Built and deepened new and existing client relationships through portfolio management and consultation appointments
- Determined and recommended appropriate product and service solutions meeting all banking, lending, and investment needs
- Leveraged internal/external business partner relationships to increase revenue. Acquired new
business through participation in professional networking and community events - Supervised branch operations and security at all levels. Resulted in 0 losses
- Provided leadership and coaching to branch staff as well as assist all account issues and customer concerns
Education
Associate of Science - Mathematics And Science
Kingsborough Community College
Brooklyn NYAssociate of Applied Science - Business Administration And Management
Kingsborough Community College
Brooklyn, NYSkills
- Management
- Sales and Service
- Marketing and Advertising
- Conflict resolution
- Negotiating
- Operations
- Computer
- Client Retention
- Business Acquisition
- Property Tours
- Property Improvements
- Industry Knowledge
Timeline
Senior Relationship Manager
Santander Bank
09.2014 - 04.2021
Real Estate Office Manger/Licensed Real Estate Agent
Century 21 Homefront
07.2006 - Current
Associate of Science - Mathematics And Science
Kingsborough Community College
Associate of Applied Science - Business Administration And Management
Kingsborough Community College
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