Laura Zhumadilova
Brooklyn,NY
Overview
3
3
years of professional experience
Work History
Hostess
Cafe Nargiz
Brooklyn, NY
01.2023 - 06.2023
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
Front Desk Receptionist
Dental Office Family Smile Dental
Brooklyn, NY
04.2022 - 01.2023
- Handled payment processing and provided customers with receipts and proper bills and change.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Barista
Cafe Tet-A-Tet
Brooklyn, NY
03.2021 - 08.2021
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Collected payments and provided accurate change.
Cashier
Supermarket Portokali
Brooklyn, NY
01.2020 - 09.2020
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Master of Science - Finance
University Of International Business
Kazakhstan05.2013
Skills
- Personable and Friendly
- Flexible and Adaptable
- Team Player
- Attention to Detail
Languages
English
Professional
Russian
Professional
Timeline
Hostess
Cafe Nargiz
01.2023 - 06.2023
Front Desk Receptionist
Dental Office Family Smile Dental
04.2022 - 01.2023
Barista
Cafe Tet-A-Tet
03.2021 - 08.2021
Cashier
Supermarket Portokali
01.2020 - 09.2020
Master of Science - Finance
University Of International Business