Sadie Tyler
Des Moines,IA
Summary
Energetic Hostess with exceptional work-ethic and ability to enhance customer experiences in a foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' and management expectations.
Overview
3
3
years of professional experience
Work History
Hostess
Zombie Burger
Des Moines, IA
06.2020 - Current
- Greeted all customers upon arrival, directed all customers to available seating, and informed of accurate wait times.
- Answered any customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Collected information from arriving customers to seat groups or place them on waitlist.
Cashier and Drive-thru Greeter
Ted's Coney Island
Des Moines, IA
03.2019 - 07.2020
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Resolved problems with orders quickly and offered refund or replacement.
- Interacted professionally through clear communication with customers to promote positive patron experiences.
Education
High School Diploma -
Theodore Roosevelt High School
Des Moines, IA05.2021
Skills
- Service-Oriented
- Reliable and Trustworthy
- Guest Greeting and Seating
- Flexible and adaptable
- Active Listening and Communication
- Team Player
- Personable and Friendly
- Wait List Management
- Reservation Management
- Multitasking and Prioritization
Timeline
Hostess
Zombie Burger
06.2020 - Current
Cashier and Drive-thru Greeter
Ted's Coney Island
03.2019 - 07.2020
High School Diploma -
Theodore Roosevelt High School