Laurane Delgado
Avondale,AZ
Summary
Proven track record in customer service excellence and cash handling, demonstrated at Dollar Tree and Staffmark Staffing. Skilled in fostering customer relationships and managing transactions with accuracy. Showcased ability to increase efficiency and maintain high accuracy levels in fast-paced environments. Excels in teamwork and communication, ensuring operational success and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Cashier
Dollar Tree
01.2020 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
Mail Processor
Staffmark Staffing
08.2013 - 10.2020
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Upsold postal services like insurance and tracking.
- Conducted regular inventory checks on mailing supplies, replenishing stock as needed to avoid delays in processing activities.
- Managed high-volume periods through effective multitasking, maintaining quality standards while handling multiple priorities simultaneously.
- Utilized automated equipment for efficient mail sorting, resulting in increased speed and accuracy of the process.
- Developed strong relationships with colleagues through clear communication and collaboration, fostering a positive work environment.
- Reduced errors in mail handling with thorough attention to detail and accuracy in labeling packages.
- Monitored equipment performance regularly, reporting any issues promptly to ensure minimal downtime due to malfunctions or maintenance needs.
- Assisted customers with inquiries regarding package tracking or shipment status, providing prompt and accurate information.
Education
General Studies - Basic Classes
Agua Fria High School
Avondale, AZ01.1985
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Money Handling
- Reliability and punctuality
- Cash handling and management
- Cash Register Operation
- Customer Relations
- Written and verbal communication
Gardening,cross stitch
I like to spend time outdoors walking and at home, gardening. I like tie dyeing and cross stitch.
Languages
Spanish & english
Native or Bilingual
Timeline
Cashier
Dollar Tree
01.2020 - 02.2021
Mail Processor
Staffmark Staffing
08.2013 - 10.2020
General Studies - Basic Classes
Agua Fria High School
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