Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laurel Smith

Sacramento,CA

Summary

Skilled Parts Counter Person with a proven track record at Woodland Ford, enhancing customer satisfaction and streamlining inventory management. Excelled in vendor relations and workplace safety, achieving significant improvements in service quality. Demonstrated expertise in invoice processing and goal setting, leading to optimized operations and client relations.

Diligent parts professional with strong background in parts management and customer service. Successfully handled inventory control and streamlined order processes to improve efficiency. Demonstrated proficiency in identifying customer needs and providing accurate parts solutions.

Overview

20
20
years of professional experience

Work History

Parts Counter Person

Woodland Ford
07.2024 - 10.2024
  • Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
  • Assisted customers with locating specific parts, leading to a streamlined shopping experience.
  • Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.

Parts Counter Person

Advance Auto Parts
07.2004 - 06.2024
  • Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
  • Assisted customers with locating specific parts, leading to a streamlined shopping experience.
  • Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.

Education

High School Diploma -

Freeport High School
Freeport, NY
06-1972

Skills

  • Invoice Processing
  • Goal Setting
  • Vendor Relations
  • Improving customer satisfaction
  • Ordering parts
  • Workplace Safety
  • Clean driving record
  • Customer service
  • Order fulfillment
  • Stock control
  • Inventory auditing
  • Workplace safety
  • Cycle counting

Timeline

Parts Counter Person

Woodland Ford
07.2024 - 10.2024

Parts Counter Person

Advance Auto Parts
07.2004 - 06.2024

High School Diploma -

Freeport High School
Laurel Smith